CIO | 5 steps for transforming a business from the inside out
CSG Forte President Saurabh Joshi explains the 5 steps for transforming a business from the inside out.
CSG Forte President Saurabh Joshi explains the 5 steps for transforming a business from the inside out.
CSG Forte President Saurabh Joshi explains how blockchain-based currencies could revolutionize international B2B transactions while reducing costs.
A new bill from U.S. Sen. Ted Cruz proposes giving artificial intelligence (AI) firms greater flexibility to test and develop new technologies by temporarily easing certain regulatory requirements.
The healthcare industry, long tethered to antiquated manual payment systems, faces mounting pressure to modernize its financial operations or risk falling behind the competition and straining revenue streams.
If you’re looking for a flexible platform designed to help small companies scale without making payment processes too complex, CSG Forte strongly focuses on user-friendliness. It concentrates on omnichannel payment options, including ACH. This platform lets you accept credit and debit cards or electronic checks online or in person. It even have an option for phone orders, which is an excellent add-on for customizations.
Manual payment systems are hindering healthcare providers’ efficiency and impacting their revenue. Digital payments, meanwhile, are poised to revolutionize the industry, improving cash flow, reducing risk and enhancing patient satisfaction.
CSG’s payments division may have started with ACH, but today it processes for over 140,000 businesses across North America. That scale demands more than technical capability. It demands a product mindset that respects the reality of legacy infrastructure while building for what’s next.
Sukanya Madhavan, Chief Product and Technology Officer for the payments division, explained the core philosophy. “Whether you’re running a legacy tech stack or something brand new, we have to meet you where you are,” she said. “That means offering modular, cloud-native tools that integrate quickly and scale cleanly.”
Payment integration is a powerful way to improve the user experience on any software platform by offering benefits that extend far beyond simple transaction processing. However, many business owners may hesitate to hand over such a critical function to an outside party.
During a PaymentsJournal podcast, Jessica Tate, manager of customer success at CSG Forte, Nathan Miller, president and founder of Rentec Direct, and Don Apgar, director of merchant payments at Javelin Strategy & Research, discussed the benefits of integrating payments, the remarkable growth it can drive, and the future of payments integration in the software industry.