Resources
Browse CSG Forte Case Studies, eBooks, and More
Customer Stories
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Priority Software
How Priority Software increases annual revenue by 115% using CSG Forte’s integrated solutions.
Lucas County
How Lucas County Treasury modernized tax payment acceptance by integrating CSG Forte’s SWP checkout.
Kinston
How using CSG Forte SWP checkout helped the city of Kinston bridge a gap in payment processing.
Buildium
How integrating payments helped Buildium achieve nearly 40% year-over-year revenue growth.
Rentec Direct
How recurring digital payments were key to reducing late payments and driving 98% avg. revenue growth.
Hall's Culligan Water
Hall’s Culligan Water “flips a switch” to streamline collections and boost revenue.
Whitepapers and eBooks
CSG Forte 2024 Unwrapped
Our dedication to continuous improvement and innovation has driven us to introduce 124 new features in 2024! Dive in to read more about what’s new.
6 WAYS TO INCREASE REVENUE AND DECREASE RISK
The payments journey is a powerful revenue driver when designed with the customer experience in mind. Learn how to offer a smooth and secure payment process in this eBook.
3 STEPS TO ENSURE PAYMENTS SECURITY
Read our whitepaper to learn how to maintain cash flow from digital payments while keeping consumer information and payments secure.
3 Steps to Ensure Payments Security for Utilities
Download this eBook to learn how to maintain cash flow from digital payments while keeping consumer information and payments secure.
6 WAYS A DIGITAL-FIRST PAYMENT SOLUTION HELPS PROVIDE BETTER GOVERNMENT SERVICES
Download this eBook to learn how CSG Forte and Accela can help identify digital ways to connect with residents and business owners and collect payment for essential services.
WHY EVERY ISV SHOULD HAVE A PAYMENTS INTEGRATION STRATEGY
Download this eBook to gain a deeper understanding of payments, and how payments can help you improve your product and how it serves customers.
Infographics
3 STEPS TO ENSURE PAYMENTS SECURITY HEALTHCARE INFOGRAPHIC
Download the infographic to learn the true scope of the shift towards digital payments and three steps to secure your digital payments in the healthcare industry.
3 STEPS TO ENSURE PAYMENTS SECURITY INTEGRATED SOFTWARE VENDOR (ISV) INFOGRAPHIC
View the infographic to check out stats showing the rise of revenue-generating digital payments, plus three steps to level-up your payments security.
3 STEPS TO ENSURE PAYMENTS SECURITY INSURANCE INFOGRAPHIC
Download the infographic for statistics that chronicle the rise of digital payments, and the steps insurers can take to mitigate fraud and security risk.
Podcasts and webinars
The Clock Is Ticking on PCI DSS 4.0 Compliance: Is Your Business Ready?
Now that the Payment Card Industry Data Security Standard 4.0 has gone into effect, merchants have a year to conform to the 63 new or updated requirements. With many moving parts to the standard, some businesses may struggle to understand their compliance obligations. In a recent PaymentsJournal podcast, Sukanya Madhavan, Payments Chief Product and Technology Officer, at CSG Forte and Don Apgar, Director of Merchants Payment Practice for Javelin Strategy & Research, discussed the new rules.
Tracking the Payments Trends That Will Make an Impact in 2024
Advances in artificial intelligence (AI), point-of-sale technology, and real-time payments have left many merchants wondering how to keep up with customer expectations.
The Future of Payments is Fast, Secure, and Convenient
From the rapid rise of contactless payments in the past couple of years to the widespread adoption of embedded payments, consumers and merchants can agree that they want their payments to be seamless, frictionless, and fast.
Digital Wallet Use Delivers on Convenience and Security
Learn more about the expanding popularity of digital wallets, as well as the security challenges and inherent risks of their growing use.