Support

Have questions about payments? Get answers fast with the chatbot on this page, submit a support ticket, or explore our customer service resources, including our help hub, platform status, and more.

Submit a ticket Knowledge Base

Customer Support

Submit Customer Support Ticket

Need help? Submit a support ticket to connect with our dedicated customer support team.

Submit a ticket

Call Customer
Support

Call the CSG Forte customer support line:
866-290-5400.

Call Support

Knowledge Base (Platform Help)

Get the answers you need with merchant resources, partner resources and more.

Knowledge Base

Additional Support Resources

Onboarding Resources

Learn how to get up and running with CSG Forte solutions for mobile and POS. 

Resources

Equipment

Browse point of sale equipment for your business, including EMV terminals, mobile, cables and other. 

Equipment

Release Notes

Find the latest information on software updates and maintenance. 

Release Notes

Status I/O

View the operational status of all CSG Forte systems and solutions. 

Status I/O

Learn more about Payment Processing

Get answers to frequently asked questions about payments to stay in the know.

Frequently Asked Questions