Payment insights

Payments are no longer just a processor choice—they shape revenue, retention, and product stickiness.

Digital payments are no longer just a convenience play for government agencies—they are an operations, fraud-reduction, and service-delivery strategy.

Does your government agency rely on outdated payment methods like mailing a check or paying in person? If so, it’s time to upgrade to a modern, digital payment solution.

Payment facilitation-as-a-service (PFaaS) helps large health systems unify payment workflows, simplify onboarding, strengthen controls, and support embedded payments without replacing core systems.

Learn why healthcare platforms should embed payments now to reduce friction, improve patient trust, speed collections, and strengthen provider relationships.

In today's software market, keeping pace with the competition is critical—particularly for the growing number of independent software vendors (ISVs).

This article compares "instant" bank-to-bank payments, including Same Day ACH, wire transfers, real-time transport protocol (RTP), and Zelle for quickly moving money between banks. It outlines speeds, fees, and limits in one clear guide.

If you lead go-to-market (GTM) for a software-as-a-service (SaaS) company in the United States, it’s likely you’ve noticed your buyers’ journey is getting compressed in real time. Discovery is shifting from the long tail of search engine queries to the zero-click traffic created by large language models (LLMs) and the artificial intelligence (AI) tools they’re pioneering.

Author Andrew Finck is a sales manager at CSG Forte . Over the past few months, I’ve found myself in conference halls, boardrooms, and hallway conversations with healthcare executives who are all...

Key Takeaways Healthcare reimbursement friction is rarely one big problem —it’s hundreds of micro-frictions that slow posting, drain staff time, and add risk in high-stakes environments.

Rigid payment rules drive abandonment and support volume. One-size-fits-all payment experiences create friction that leads customers to delay payment or abandon digital channels.

Key Takeaways Embedded payments are an operating model, not just a UX upgrade : They affect underwriting, monitoring, compliance, payouts, support, and the full customer payment journey.