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Convert more shoppers with flexible retail payment solutions
Retail

Convert more shoppers with flexible retail payment solutions

Create a hassle-free checkout that secures every sale with the most popular payment methods, a unified in-person and online experience, and reliable retail payment processing.

Solutions

Retail payment solutions for today’s modern retailer

Unify in-store, online, and mobile payments so shoppers can pay their way, while you process, monitor, manage, and get insights, from a single, retail-ready platform.

Make checkout convenient for consumers

Strengthen your retail payment experience by:

  • Accepting card, ACH, and digital wallet payments across in-store, online, and mobile storefronts.

  • Letting customers start a purchase in one channel and complete payment in another.

  • Integrating checkout into your website keeping shoppers immersed in your brand and on page.

  • Masking transaction data before processing and accelerating checkout by securely saving payment details using tokenization.

  • Automatically updating card details to prevent avoidable declines caused by expired or outdated information.

Speed up and secure in-store transactions

Upgrade the brick and mortar point-of-sale (POS) experience with:

  • Support for secure EMV chip, tap-to-pay, and contactless wallet payments.

  • Multiple payment device options—including countertop , mobile, and kiosk terminals—to match your store formats.

  • The ability to start, void, and look up transactions from cloud-based operations.

Convert more online and mobile sales

Enhance digital checkout and reduce abandonment with:

  • Hosted and API-based checkout that keeps shoppers on-brand and on-page.

  • Saved payment methods and recurring payments for repeat retail customers.

  • Built-in protection tools tuned for card-not-present retail transactions.

Simplify retail payment operations

Make finance and operations more efficient with:

  • Centralized dashboards that simplify and speed reconciliation for multiple stores, sites, and channels in one platform.

  • Flexible exports and APIs  to connect your systems for customer data, loyalty, inventory, and accounting functions.

  • Role-based access and controls that protect sensitive payment data from getting into the wrong hands.

  • The ability to manage disputes with tools that notify you when they arise, organize evidence, track cases, & spot trends.

Process with confidence

Keep your retail business profitable with:

  •  99.99% uptime that keeps transactions flowing even during peak shopping periods.

  • Access to a responsive CSG support team and help center to help resolve issues quickly and keep customers happy.

  • Transparent pricing with no hidden fees, plus the flexibility to pass transaction costs on to customers—so you can protect your margins and stay profitable on every sale.

  • Add-on transaction monitoring tools designed to fight payment fraud before it impacts your bottom line.

Solutions that deliver real results

$195B+
in annual payments
175K
worldwide merchants
260M
transactions processed annually
25+
years of experience
Security

Compliance that scales with your business

When you work with us, you’re working with a fully audited, secure, and compliant partner. From PCI compliance to broader data privacy, we safeguard your payments and sensitive information wherever you do business.

Customer experience

Design checkout around the shopper

Today’s customers expect retail payments to be fast, flexible, and familiar. CSG Payments helps you match those expectations with consistent experiences across every store and channel.

Sub-industries

Retail segments we support

CSG Payments supports diverse retail models—from single-location boutiques to multi-brand chains—with payment experiences tailored to how your customers shop and pay.

Specialty & boutique retail

Deliver curated in-store and online payment experiences that fit high-touch service and loyal customer bases.

Grocery & convenience

Power fast, contactless checkout and high-volume transactions without sacrificing security or control.

Food & beverage

Catch on-the-go consumers looking for a quick coffee at your corner city kiosk or make loyal patrons of your local neighborhood café with easy ways to pay.

Fashion & apparel

Keep your payment options for shoppers just as trendy as the jewelry, clothing and footwear on the racks and shelves of your retail clothing business.

Health & wellness

Keep business sales healthy with convenient ways for consumers to add and pay for the popular lotions and potions in their online and in-store baskets.

Awards

Recognized for excellence

Fintech Breakthrough Awards: Payment Enablement Platform of the Year, 2026

Fintech Breakthrough Awards: Payment Enablement Platform of the Year, 2026

CSG Forte's Payment Enablement Platform of the Year award validates our leadership in delivering faster, more reliable payment solutions.

Forrester Included in for The Merchant Payment Providers Landscape, Q4 2025, 2025

Forrester Included in for The Merchant Payment Providers Landscape, Q4 2025, 2025

CSG Forte's inclusion in Forrester's Merchant Payment Providers Landscape confirms our competitive position in the payments industry.

QKS Spark Matrix: Merchant Payment Provider, Q4, 2025

QKS Spark Matrix: Merchant Payment Provider, Q4, 2025

CSG Forte named Strong Contender for Merchant Payment Provider

2024 PayTech Award

2024 PayTech Award

Top Innovation in Payments

 Juniper Future Digital Awards: Omnichannel Payments Platform

Juniper Future Digital Awards: Omnichannel Payments Platform

CSG Forte awarded Omnichannel Payments Platform at the 2024 Juniper Future Digital Awards

Juniper Future Digital Awards: Recurring Payment Platform of the Year

Juniper Future Digital Awards: Recurring Payment Platform of the Year

CSG Forte awarded Recurring Payment Innovation at the 2024 Juniper Future Digital Awards

Ready to improve the checkout experience?

Unify payments, reporting, and risk management across locations, brands, and channels all from one platform.

Retail payments FAQs