Modern merchant services, zero operational burden

Absolutely. CSG Payments offers flexible partnership models designed for exactly that. Under the reseller model, partners can white-label the Dex payment operations portal, branded checkout experiences, and merchant onboarding flows—delivering a fully seamless payment experience under your own brand identity, without building any payment infrastructure from scratch. 

No rip-and-replace required. CSG Payments connects to existing banking infrastructure through standard REST APIs, event streaming, and batch processing—layering on top of your current systems rather than replacing them. That means you can centralize payment management and reporting through a single portal while your existing workflows continue running without disruption. 

Faster than you might expect. Most merchants are approved and processing within 24 hours of onboarding. For partners integrating the platform, a structured four-week development phase with a dedicated channel engineer gets things moving quickly, and low-code or hosted options can accelerate go-live even further—sometimes within hours.

The data speaks for itself. Business customers who use merchant services through their bank are 57% more likely to open deposit accounts, stay 2–4x longer than non-merchant clients, are 8x more likely to accept cross-sold products like loans and credit cards, and generate 2.6x more revenue over time. 

Yes, and it's a smarter approach than credit cards. CSG Payments enables real-time authorization, which means fewer returned transactions and lower call center costs. It also keeps you aligned with regulatory requirements that restrict credit card use for debt servicing, while giving customers flexible repayment options across online, IVR, mobile, and in-person channels.