Modernize banking payments across digital and branch channels

Simplify how customers repay loans:

• Offer online, mobile, IVR, and text-to-pay options on a single platform.

• Accept ACH/eChecks, debit, and credit cards so customers can pay their way.

• Support one-time, scheduled, and autopay payments for mortgages, consumer loans, credit cards, and lines of credit.

• Reduce paper checks and cash handling at branches by shifting payments into secure digital and self-service channels.

• Use digital reminders and text-to-pay links to help reduce delinquencies and support on-time payments.

Give commercial and treasury clients access to modern merchant services:

• Embed payments into partner and ISV platforms to strengthen relationships and create new revenue streams.

• Resell ACH, card, and real-time payment acceptance to businesses across multiple industries.

• Offer white-labeled payment portals and embedded payment links that match your clients’ brand and workflows.

• Provide role-based access tools and flows so clients’ finance, AP/AR, and operations teams can run appropriate controls.

• Offer consolidated reporting across entities, locations, and payment types so treasury and finance teams can see cash positions more clearly.

Give operations, finance, and IT a clearer view of payments—without a rip-and-replace:

• Centralize consumer and commercial payments from web, mobile, IVR, text-to-pay, and branch channels in one reporting dashboard.

• Reconcile across channels and locations with consistent data feeds and settlement files aligned to how your finance team already closes the books.

• Connect via REST APIs and flexible file-based integrations to core banking, loan servicing, card processing, and treasury systems—without rebuilding your core.

• Feed clean payment data into ERP, data warehouses, and analytics platforms to support liquidity, risk, and profitability reporting.

Use CSG’s AI-powered PaymentsProtection.ai to help your bank detect and reduce fraud—and offer the same protection to your commercial clients.

• Help your fraud and risk teams detect suspicious patterns earlier with AI models tuned for banking and payments data.

• Reduce fraud losses and chargebacks with rules, scores, and alerts that flag higher-risk activity before or right after authorization.

• Give operations and compliance teams dashboards, cases, and audit trails so they can investigate and resolve incidents faster.

• Resell PaymentsProtection.ai to business and treasury clients as a value-added fraud solution they can use to protect their own transactions.

• Strengthen relationships with commercial customers by helping them lower fraud losses and protect their end customers.