One command center to manage the entire payment lifecycle

CSG Payments batch processing capability allows merchants to submit multiple transactions in a single file, with the ability to schedule batches at predefined intervals. This is ideal for high-volume environments such as utility billing, payroll, or rent collection. After processing, detailed per-transaction reports support reconciliation, and the system adheres to PCI and industry compliance standards.

Yes. The Dex platform supports multi-merchant and multi-location management from a single, centralized dashboard. Partners and ISOs can manage merchant portfolios, rate plans, applications, commissions, and transaction reporting across their entire book of business. Granular roles and permissions allow organizations to control visibility and access at the merchant, location, and user level.

Dex provides comprehensive transaction lifecycle management, detailed reporting, and audit trails covering all payment activity. The platform is PCI DSS Level 1 compliant and SOC 2 Type II audited. Daily reconciliation reports, dispute documentation, and exportable transaction data support audit readiness and regulatory reporting requirements across card, ACH, and digital wallet payment types.

CSG’s unified platform supports card and ACH processing through a single integration, with centralized reporting, reconciliation, and dispute management available through Dex. Merchants can accept credit cards, debit cards, ACH/eCheck, and digital wallets under one merchant agreement, eliminating the need to manage separate processors or portals for different payment methods.

 Dex provides operations managers with a real-time dashboard covering the full transaction lifecycle — from authorization through funding and settlement. Managers can view funded, pending, and disputed transactions, access daily reconciliation and payout reports, manage exceptions, and configure notifications for critical payment events, all from a single browser-based platform accessible from any device.