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Tolling and Smart Mobility
Modern payments that keep tolling revenue flowing
Reduce unpaid tolls, simplify operations, and give drivers fast, familiar ways to pay online, in person, by phone, or through your existing portals.
Solutions
Payments built for the full tolling and mobility journey
Combine flexible payment options, clear driver communications, and data-backed insights to speed time to payment, lower call volumes, and protect revenue across every lane and channel.
Give drivers more ways to pay on one payments platform
Accept toll payments wherever drivers choose to pay:
Accept credit and debit cards, ACH/eChecks, and digital wallets through a single payments platform.
Apple Pay, Google Pay, and PayPal are available for faster checkouts.
Support online, phone, and in-person payments so every driver can choose.
Enable one-time, scheduled, and recurring payments to keep accounts current.
Use automated reminders and past-due flows to increase on-time payments.
Protect toll revenue with AI-powered fraud and risk controls
Safeguard toll payments while keeping drivers’ experiences fast and seamless:
Use AI-powered, adaptive fraud detection to spot suspicious toll payments.
Protect all toll transactions across channels with a single fraud solution.
Tune rules and thresholds for tolling programs to reduce false positives.
Rely on secure, scalable cloud architecture to support high-volume tolling environments.
Turn complex toll files into clear, accurate statements
Raw transaction data becomes clear, accurate driver statements:
Ingest and process toll transaction files.
Generate accurate and compliant invoices.
Standardize formats across print, email, and portals.
Provide drivers with clear information.
Use plain language to explain tolls, fees, and violations.
Automate billing cycles and follow-up notices.
Reach drivers with clear, consistent updates at every step
Orchestrate every driver communication:
Provide statements, reminders, and confirmations across print, email, SMS, IVR, and portals.
Trigger targeted outreach for violations, payment plans, and account updates.
Give agents and back-office teams a unified view to resolve issues faster.
See how drivers respond and keep improving message timing and content.
Proven impact on time to payment and digital adoption
All metrics are based on tolling programs using CSG solutions to modernize billing, communications, and payments.
18%
reduction in average time to pay
20%
reduction in billing-related calls
11%
increase in digital payments
Security
Built-in trust for a connected world
Digital transformation that’s as safe as it is swift, from secure cloud deployments that protect subscriber data to automated fraud testing that stops revenue leakage before it starts.
Awards
Recognized for excellence
Paytech Awards USA Winner for Top Innovations in Payments, 2024
CSG Forte Engage's Top Innovations in Payments award showcases our commitment to advancing payment technology and customer engagement.
2024 PayTech Award
Top Innovation in Payments
Juniper Research Global Mobile Roaming Market report: 2025-2029, 2025
CSG Ascendon's recognition in Juniper Research's Global Mobile Roaming Market report confirms our expertise in mobile roaming solutions.
2024 Juniper Future Digital
Omnichannel Payments Platform
Products
Connect tolling operations to a unified, secure payments platform
Bring together billing, customer communications, fraud protection, and payments. Add capabilities as your tolling programs grow without stitching together multiple vendors.
CSG Payments for tolling
Manage authorization and reconciliation for toll payments across channels.
Omnichannel, tokenized payment acceptance
Let drivers pay online, at kiosks, in lanes, or by phone while tokenization and centralized controls protect card data and simplify compliance.
Simplified centralized operations
With our cloud platform, Dex, you can run reports and manage transactions with precision and built-in security.
Integration
Fit secure payments into your ecosystem
Integrate CSG Payments with your systems using modern APIs, without rip-and-replace projects. Gain a unified, secure view of communications, payments, and driver engagement.
Ready to modernize and protect how drivers pay tolls?
Tell us about your tolling or smart mobility program, and let our experts share tailored recommendations to simplify billing, digitize payments, reduce fraud risk, and accelerate time to revenue.