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NEC and Netcracker Complete Acquisition of CSG Systems. The integration of CSG with Netcracker creates a more comprehensive and unified digital platform.Learn More
Modern payments that keep tolling revenue flowing
Tolling and Smart Mobility

Modern payments that keep tolling revenue flowing

Reduce unpaid tolls, simplify operations, and give drivers fast, familiar ways to pay online, in person, by phone, or through your existing portals.

Solutions

Payments built for the full tolling and mobility journey

Combine flexible payment options, clear driver communications, and data-backed insights to speed time to payment, lower call volumes, and protect revenue across every lane and channel.

Give drivers more ways to pay on one payments platform

Accept toll payments wherever drivers choose to pay:

  • Accept credit and debit cards, ACH/eChecks, and digital wallets through a single payments platform.

  • Apple Pay, Google Pay, and PayPal are available for faster checkouts.

  • Support online, phone, and in-person payments so every driver can choose.

  • Enable one-time, scheduled, and recurring payments to keep accounts current.

  • Use automated reminders and past-due flows to increase on-time payments.

Protect toll revenue with AI-powered fraud and risk controls

Safeguard toll payments while keeping drivers’ experiences fast and seamless:

  • Use AI-powered, adaptive fraud detection to spot suspicious toll payments.

  • Protect all toll transactions across channels with a single fraud solution. 

  • Tune rules and thresholds for tolling programs to reduce false positives.

  • Rely on secure, scalable cloud architecture to support high-volume tolling environments. 

Turn complex toll files into clear, accurate statements

Raw transaction data becomes clear, accurate driver statements:

  • Ingest and process toll transaction files.

  • Generate accurate and compliant invoices.

  • Standardize formats across print, email, and portals. 

  • Provide drivers with clear information.

  • Use plain language to explain tolls, fees, and violations.

  • Automate billing cycles and follow-up notices.

Reach drivers with clear, consistent updates at every step

Orchestrate every driver communication:

  • Provide statements, reminders, and confirmations across print, email, SMS, IVR, and portals.

  • Trigger targeted outreach for violations, payment plans, and account updates.

  • Give agents and back-office teams a unified view to resolve issues faster.

  • See how drivers respond and keep improving message timing and content.

Proven impact on time to payment and digital adoption

All metrics are based on tolling programs using CSG solutions to modernize billing, communications, and payments.

18%
reduction in average time to pay
20%
reduction in billing-related calls
11%
increase in digital payments
Security

Built-in trust for a connected world

Digital transformation that’s as safe as it is swift, from secure cloud deployments that protect subscriber data to automated fraud testing that stops revenue leakage before it starts.

Awards

Recognized for excellence

Fintech Breakthrough Awards: Payment Enablement Platform of the Year, 2026

Fintech Breakthrough Awards: Payment Enablement Platform of the Year, 2026

CSG Forte's Payment Enablement Platform of the Year award validates our leadership in delivering faster, more reliable payment solutions.

Forrester Included in for The Merchant Payment Providers Landscape, Q4 2025, 2025

Forrester Included in for The Merchant Payment Providers Landscape, Q4 2025, 2025

CSG Forte's inclusion in Forrester's Merchant Payment Providers Landscape confirms our competitive position in the payments industry.

QKS Spark Matrix: Merchant Payment Provider, Q4, 2025

QKS Spark Matrix: Merchant Payment Provider, Q4, 2025

CSG Forte named Strong Contender for Merchant Payment Provider

2024 PayTech Award

2024 PayTech Award

Top Innovation in Payments

 Juniper Future Digital Awards: Omnichannel Payments Platform

Juniper Future Digital Awards: Omnichannel Payments Platform

CSG Forte awarded Omnichannel Payments Platform at the 2024 Juniper Future Digital Awards

Juniper Future Digital Awards: Recurring Payment Platform of the Year

Juniper Future Digital Awards: Recurring Payment Platform of the Year

CSG Forte awarded Recurring Payment Innovation at the 2024 Juniper Future Digital Awards

Products

Connect tolling operations to a unified, secure payments platform

Bring together billing, customer communications, fraud protection, and payments. Add capabilities as your tolling programs grow without stitching together multiple vendors.

CSG Payments for tolling

CSG Payments for tolling

Manage authorization and reconciliation for toll payments across channels.
Omnichannel, tokenized payment acceptance

Omnichannel, tokenized payment acceptance

Let drivers pay online, at kiosks, in lanes, or by phone while tokenization and centralized controls protect card data and simplify compliance.
Simplified centralized operations

Simplified centralized operations

With our cloud platform, Dex, you can run reports and manage transactions with precision and built-in security.
Integration

Fit secure payments into your ecosystem

Integrate CSG Payments with your systems using modern APIs, without rip-and-replace projects. Gain a unified, secure view of communications, payments, and driver engagement.

Ready to modernize and protect how drivers pay tolls?

Tell us about your tolling or smart mobility program, and let our experts share tailored recommendations to simplify billing, digitize payments, reduce fraud risk, and accelerate time to revenue.

Tolling payments FAQs