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Payment links
Get paid faster, safer, and simpler with payment links
Push secure payment links via email or text to collect payments faster, reduce entry errors, and keep data safe while giving customers a simple, convenient way to pay.
A secure, on-demand way to get paid
Empower your staff with secure, pay-by-link capabilities. Payments are completed on the customer’s device in seconds, reducing call length by three minutes per call (on average).
Solutions
Optimize how you serve customers by phone
Agent-assisted phone payments are a security nightmare and a productivity killer. Avoid asking customers to share sensitive information and spending time manually entering data. Pay-by-link solves both.
Stop handling risky data
When agents take card numbers, your payment card industry (PCI) scope explodes.
Text and email delivery: Send a secure "nanosite" link directly to the customer.
Zero exposure: Agents never see, hear, or type client card or account numbers.
Secure by design: Each nanosite is unique and temporary to protect prolonged data access.
Slash average handle time
Every minute an agent spends processing a payment is a minute they aren't boosting revenue or solving problems.
Time saved: Cut an average of three minutes off every payment-related call.
Instant confirmation: Real-time posting means no waiting for approvals.
Simple setup: Spin up custom customer links in the click of a button.
Billing without the portal
Complement portal payments for customers on a rush with simple, one-off transactions.
Bill now: No file uploads. Deliver individual bills for goods and services in seconds.
Branded pages: Clear details on automated, mobile-ready, and branded payment pages.
No IT lift: No builds or maintenance—add convenience without technical hurdles.
Make paying effortless
Remove friction from one-time payments and let customers pay in with ease.
No logins required: Skip usernames and passwords with a secure, direct payment link.
Mobile-first design: Clean, easy-to-read pages optimized for any device.
On-time payments. Help customers settle bills and invoices quickly, no extra steps required.
Secure nanosites
Create mobile-optimized and branded single-use payment pages instantly. No clunky redirects.
Omnichannel delivery
Meet customers where they are—phone, chat, or web. Push payment requests now.
PCI de-scoping
Shift entry to the customer's device to slash your compliance burden.
Real-time analytics
Don’t guess. Track open rates and agent performance in one dashboard to optimize results.
Industries
Tailored for you
Direct contact service interactions benefit from this secure approach.
Powerful results with one partner org
30%
increase in overall collection rates
80%
decrease in collections staff
3+
minute reduction in call time per interaction
Security
Compliance that scales with your business
When you work with us, you’re working with a fully audited, secure, and compliant partner. From PCI compliance to broader data privacy, we safeguard your payments and sensitive information wherever you do business.
Awards
Recognized for excellence
Ready to modernize your phone payments?
Learn how pay-by-link from CSG Payments can improve cashflow and security.
Frequently asked questions
