Get paid faster, safer, and simpler with payment links

Payment links are personalized, shareable URLs that direct customers to a secure, hosted payment page where they can complete a transaction. They can be sent via SMS, email, or any digital channel, enabling businesses to collect payments without requiring a full e-commerce setup. CSG Payments Engage supports payment links as part of its payer engagement workflow.

Yes. Payment links can be customized to reflect a business's brand, including logo and messaging on the hosted payment landing page. CSG Payments' platform supports white-label configurations so that the payment experience aligns with the merchant's brand identity, whether the link is sent via SMS, email, or embedded in a digital communication.

Payment link expiration settings are configurable based on business needs and workflow requirements. The platform's low-to-no-code configuration supports customizable payment journey settings, including the ability to control when links remain active and when they expire for compliance or operational reasons.

Payment links can support both one-time transactions and recurring payment enrollment. CSG Payments Engage's payment journey capabilities allow businesses to configure links for scheduled or autopay enrollment, enabling customers to set up recurring payments through the same digital experience — reducing inbound calls and improving on-time payment rates for subscription and bill-payment businesses.

If a customer attempts to access an expired or already-used payment link, the platform will prevent the transaction from proceeding. The specific customer-facing messaging can be configured as part of the payment journey setup. This protects against duplicate payments and ensures that each payment link functions within its intended scope and timeframe.