Maximize revenue capture and minimize the cost of managing payments

Drive predictable financial outcomes with an enterprise-grade platform designed to increase approval rates, lower-operating costs, and give you full control of your infrastructure.

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Turn payments into a performance driver

Move beyond basic processing. CSG Payments empowers finance and revenue teams to minimize involuntary churn and gain real-time visibility into every dollar—from authorization to settlement.

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Solutions

Precision for the bottom line

See why payments, finance, and revenue teams rely on CSG Payments.

Eliminate involuntary churn and boost transaction success rates

Protect your top line by ensuring every legitimate transaction reaches the finish line through smart retention tools.

Integrated Account Updater and tokenization services keep card data current automatically, preventing declines caused by expired or replaced cards.
Advanced retry optimization logic re-attempts failed payments at the ideal time. You'll recover vital revenue that would otherwise be lost to temporary technical issues.
Seamlessly manage complex recurring billing models with automated workflows that reduce payment friction and customer churn.

Industries

Purpose-built for your teams

See why billing and operations rely on CSG Payments to power their full potential.

Security

Built-in trust for a connected world

Digital transformation that’s as safe as it is swift, from secure cloud deployments that protect subscriber data to automated fraud testing that stops revenue leakage before it starts.

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Solutions that deliver real results

+250M

transactions processed annually

175k

worldwide businesses served

+99.99%

gateway uptime and award-winning reliability

Awards

Recognized for excellence

Accelerate your revenue engine

Capture payments flawlessly, move cash faster, and build revenue to grow your business.

Revenue Cycle FAQs

CSG Payments' Dex portal provides real-time transaction reporting, funding visibility, and settlement tracking to support daily reconciliation. It includes built-in dispute management tools for card chargebacks, with documentation upload capabilities and workflow support. Finance teams can filter reports by date range, payment method, merchant, or transaction status to streamline close processes and audit preparation.

Direct Recovery automates the re-submission of returned ACH payments in compliance with Nacha re-presentment rules, without requiring manual intervention. When a payment is returned for insufficient funds, the system initiates a strategic re-presentment at optimal timing to maximize recovery likelihood. The service has achieved up to a 60% direct recovery rate for insurance and similar verticals.

CSG Payments' Dex portal delivers granular reporting across transactions, funding events, settlements, and exceptions. Reports can be filtered by merchant, date range, payment method, and transaction status. Daily reconciliation files are generated automatically and data can be exported for integration into third-party BI tools or accounting systems, supporting both routine financial close and audit readiness.