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Property management
Make rent payments easier for tenants and your team
CSG helps property owners and managers accept rent and fees online, in person, or by phone while improving cash flow and reducing manual work.
Products
Put renter-friendly payments at the center of operations
Solutions
Get rent paid on time and all key reports in one place
With the right payments partner, you make it easy for tenants to pay, for your team to get valuable insights and reports, and for your property management revenue to flow efficiently.
Let residents pay rent their way
Support modern payment methods so residents can pay rent, dues, and fees quickly with the cards and digital wallets they already use every day.
Accept credit and debit cards, ACH/eCheck, and leading digital wallets such as Apple Pay, Google Pay, PayPal, and Venmo on one platform.
Offer secure, mobile-friendly checkout on your website, resident portal, and bill pay platform so tenants can pay from any device.
Use tokenization and stored payment methods to make repeat payments and autopay fast for residents and staff.
Keep payment experiences branded to your portfolio or software platform instead of sending residents to a generic third-party site.
Offer 24/7 phone payments in English and Spanish
Give residents a self-service phone option with two-way IVR, so they can check balances and pay any time—without overloading your onsite team.
Provide 24/7 self-service IVR in English and Spanish so residents can hear balances and make secure payments whenever it’s convenient.
Support two-way IVR flows that let residents navigate, confirm amounts, and complete payments without speaking to staff.
Integrate IVR payments with CSG Forte BillPay file definitions so transactions flow cleanly into your reporting and reconciliation processes.
Reduce call volume to leasing offices and accounting teams by shifting routine “how much do I owe?” and “can I pay now?” calls to automated phone payments.
Protect recurring rent with account updater and NSF recovery
Use built-in account updater and automated NSF recovery tools to keep recurring rent payments running smoothly and reduce manual collections work.
Automatically refresh stored card details with Account Updater when issuers reissue or update cards, reducing involuntary churn on autopay.
Deploy NSF/Direct Recovery services that automatically retry eligible ACH transactions, recovering more failed rent payments within Nacha guidelines.
Configure smart retry logic and outreach so staff spend less time chasing late rent and more time on resident service.
Gain visibility into recovered amounts and at-risk payments with dashboards that show which residents may need additional follow-up.
Align fees and pricing with your portfolio strategy
Configure convenience fee handling and choose from flexible pricing models so your payment program fits both resident expectations and ownership economics.
Configure convenience fee handling and choose from flexible pricing models so your payment program fits both resident expectations and ownership economics.
Choose from multiple pricing models, including interchange-plus, tiered, bundled, and flat-rate, to match your portfolio size and transaction mix.
Reduce surprises on statements with transparent pricing and reporting that make costs clear to owners and operators.
Work with CSG Forte to tune fee and pricing structures over time as rent levels, volumes, and resident preferences evolve.
Capabilities
Payments and reporting built for modern property portfolios
Keep rent revenue predictable and stop chasing checks with CSG’s billing and recurring payments tools.
Grow on-time payments with recurring options, autopay, and digital reminders so rent arrives on time more often and staff spend less time on manual follow-up.
Customer stories
Join the market leaders
"CSG Payments is the best partner in payments we’ve ever had.”
Nathan MillerPresident & Founder - Rentec Direct
Nathan Miller President & Founder - Rentec Direct“It’s been a win-win for everyone involved. We’re looking forward to what the future holds.”
James Blanton, CFOGordon James Realty
"Often, we are the ones who end up having to educate partners on how the relationship works. That hasn’t happened with CSG Forte. Having the same person on our account from nearly the beginning of the relationship has made a huge impact."
Dimitris Georgakopoulos, Co-FounderBuildium
Dimitris Georgakopoulos, Co-Founder BuildiumAwards
Recognized for excellence
Paytech Awards USA Winner for Top Innovations in Payments, 2024
CSG Forte Engage's Top Innovations in Payments award showcases our commitment to advancing payment technology and customer engagement.
2024 PayTech Award
Top Innovation in Payments
Juniper Research Global Mobile Roaming Market report: 2025-2029, 2025
CSG Ascendon's recognition in Juniper Research's Global Mobile Roaming Market report confirms our expertise in mobile roaming solutions.
2024 Juniper Future Digital
Omnichannel Payments Platform
Property types
Payments tailored for every property type
CSG supports payments for residential, commercial, senior living, storage, student housing, vacation rentals, and HOAs—so you can use one platform across your entire portfolio.
Security
Compliance that scales with your business
When you work with us, you’re working with a fully audited, secure, and compliant partner. From PCI compliance to broader data privacy, we safeguard your payments and sensitive information wherever you do business.
Ready to simplify rent payments and stabilize cash flow?
Talk with a payments expert about modernizing rent, reducing late and returned payments, and freeing your team from manual collections work.