ISO referral partners earn an ongoing revenue share from each active merchant they introduce, with commissions paid monthly via ACH credit by the end of the month for the prior month's activity.  Reseller partners earn a higher residual by managing the sales process themselves. Commission reports are provided regularly and can be tracked through the partner dashboard.

Absolutely. Under the reseller model, partners can white-label payment solutions and the Dex portal to match their own brand identity entirely. Partners retain their brand and independence while CSG Payments provides the infrastructure, risk management, and support behind the scenes—the best of both worlds.

CSG Payments is backed by a publicly traded company processing over $175B in payments annually for 130K+ businesses worldwide. That scale provides real staying power. One ISO partner described the relationship as "the calm in the storm" during industry volatility—noting that CSG Payments is big enough to compete on features and stability, yet responsive enough to act quickly when merchants need support.

Yes, and it's designed to be seamless. The partnership models are built to evolve with your business. Referral partners can move to the reseller model as their portfolio matures, taking on more of the sales process in exchange for higher residual revenue potential, without needing to renegotiate from scratch. 

The process moves through discovery, solutioning, pricing, proposal, legal agreement, and risk documentation before a kick-off call and platform access are provided. A dedicated CSG Partner Success Manager is assigned at the start, and training and co-marketing resources are included throughout. Most partners complete onboarding within a few weeks.