Text to pay is a payment method that allows businesses to send customers a text message containing a secure payment link, enabling them to pay a bill or invoice directly from their mobile device. After receiving the message, customers tap the link, complete payment on a hosted page, and receive a confirmation — all without calling or visiting a website.

 business sends an outbound SMS containing a personalized, secure payment link via Forte Engage. The customer taps the link, which opens a branded, hosted payment page where they can review their balance and complete a transaction using a saved or new payment method. Forte's platform handles the secure processing and sends a payment confirmation back to the customer.

Forte Engage is designed with compliance in mind, supporting consent-based messaging workflows that align with TCPA requirements. Businesses can configure opt-in enforcement and channel preferences within the platform. Specific TCPA compliance controls, including consent capture and opt-out handling, should be confirmed with the Forte team based on the business's specific use case and messaging volume.

Yes. Text-to-pay through Forte Engage supports both one-time payment requests and recurring billing enrollment. Businesses can configure the payment journey to allow customers to set up autopay or scheduled payments directly from the SMS link, reducing manual follow-up and improving on-time payment rates for subscription, utility, and bill-payment businesses.

Yes. Both the text message content and the hosted payment landing page can be customized to reflect the business's brand, including logo, messaging, and color scheme. Forte Engage supports low-to-no-code configuration of payment journeys, enabling businesses to deliver a personalized, branded payment experience through the SMS channel without requiring extensive development resources.