Master your billing and payment lifecycle with end-to-end control

CSG Payments' REST API supports full recurring payment lifecycle management, including scheduling, modification, and cancellation of recurring transactions for ACH and cards. Merchants can automate subscriptions, memberships, payroll, and installment billing. The platform also supports same-day ACH with flexible cut-off times, enabling faster funding for recurring payment programs.

When an ACH payment is returned due to insufficient funds, CSG Payments' Direct Recovery service automates re-submission in compliance with Nacha re-presentment rules. Merchants are notified of returns and the platform manages the recovery workflow, achieving up to a 60% direct recovery rate. Validate and Validate+ can also screen accounts before submission to reduce failures upfront.

Yes. CSG Payments' batch processing capability allows merchants to submit multiple transactions simultaneously via secure file transfer, with scheduled or automated processing intervals. It is purpose built for high-volume environments such as utility billing, payroll, and rent collection. In 2024, batch processing handled 48 million transactions totaling over $62 billion across the platform.

Yes. CSG Payments' platform is designed to handle both one-time and recurring transactions within a unified billing workflow. Merchants can initiate single-entry payments while also managing automated recurring schedules for the same customer, all through REST API or a portal. This flexibility supports mixed billing models common in subscription, utility, and property management environments.

CSG Payments' Dex portal provides a centralized, cloud-based management environment where organizations can oversee transactions, reporting, funding, and account management across multiple merchants or locations. Partners operating under a reseller or payment facilitation-as-a-service (PFaaS) model can manage their entire merchant portfolio from a single interface, with permission-based access controls and consolidated reconciliation tools.