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E-Commerce
Scale e-commerce sales with one secure payment gateway
From startups to growing businesses, CSG Payments delivers a smooth, secure checkout with fewer drop-offs and simple tools to manage daily payment operations – so your online sales soar.
Solutions
Payments solutions built for e-commerce leaders
Give customers a simple, consistent way to pay on any digital channel. Our solution helps you protect every transaction with AI, enhancing the checkout experience.
Deliver a checkout that converts
Strengthen your e-commerce payments experience with
Flexible online payment options, including cards, ACH, Apple Pay, Google Pay, PayPal, and Venmo
Hosted checkout and embedded payment forms that keep shoppers on-brand, on-page
Real-time authorization and account updates that reduce declines
Consolidated reporting so your team can optimize the full customer payment journey
Stop e-commerce fraud without adding friction
Protect digital revenue and customer trust with CSG PaymentsProtection.ai offers:
AI-powered risk scoring that spots account takeover, bots, and payment fraud
Unified protection across cards, ACH, and digital wallets, tuned for e-commerce
Adaptive rules and machine learning that help cut false positives and fraud losses
Options for managed services or in-house review so your team stays in control
Simplify e-commerce operations
Run digital payments more efficiently with:
Processor-agnostic gateways so you can add or change acquirers without rebuilding
Transparent pricing models that make it easier to forecast payment costs and margins
Tailored fee structures to allow tiered, bundled, flat-rate, and interchange-plus pricing
Tools for refunds, recurring billing, and dispute workflows from a single platform
APIs and SDKs that integrate easily with custom storefronts
Orchestrate routing that performs
Strengthen routing and resilience with:
Transaction processing available across multiple processors and banks
Maximize approvals and minimize processing costs
Single-integration control so you can add or change providers faster
Launch modern payments your way
Support your dev team with:
Embeddable Checkout and Secure Web Pay forms that keep checkout on-brand, on-page
Forte.js, REST APIs, and React Native SDKs for secure, flexible web and mobile integrations
Hosted and low-code options that help teams move from setup to go-live in hours
Optional guided implementation with a dedicated channel engineer for complex builds
Solutions that deliver real results
$195B+
in annual payments
175K
worldwide merchants
260M
transactions processed annually
25+
years of experience
Security
Compliance that scales with your business
When you work with us, you’re working with a fully audited, secure, and compliant partner. From PCI compliance to broader data privacy, we safeguard your payments and sensitive information wherever you do business.
Products
Keep e-commerce payment operations in one place
Use CSG Payments operations platform, Dex, to centralize sales reporting, dispute management, and refunds. No more stitching together multiple tools from multiple vendors - just simplified back-office administration for your teams .
Real-time reporting & funding visibility
Track authorizations, settlements, and funding in real time, with filters and exports by date range, payment method, channel, product, status and more.
Chargeback management
Get instant chargeback alerts, then use streamlined workflows and templates to manage evidence, respond quickly, and uncover root causes.
Return handling
Manage returns in one hub. Issue full or partial refunds in a few clicks and track status for clear visibility from request to resolution.
Customer experience
Design payments around the e-commerce journey
With flexible tools create a memorable checkout that converts and online shopping cart to a completed payment with a detailed receipt in a few clicks. Customization and plug-and-play solutions make execution easy for you.
Sub-industries
Digital-first retail, tailored payments
From high-volume product drops to recurring subscriptions, support the e-commerce experiences your customers expect, with secure, reliable payment processing.
Awards
Recognized for excellence
Paytech Awards USA Winner for Top Innovations in Payments, 2024
CSG Forte Engage's Top Innovations in Payments award showcases our commitment to advancing payment technology and customer engagement.
2024 PayTech Award
Top Innovation in Payments
Juniper Research Global Mobile Roaming Market report: 2025-2029, 2025
CSG Ascendon's recognition in Juniper Research's Global Mobile Roaming Market report confirms our expertise in mobile roaming solutions.
2024 Juniper Future Digital
Omnichannel Payments Platform
Ready to scale?
Share details about your e-commerce business, and we’ll show you how to enhance your payments process, boost fraud prevention, and increase your digital revenue.