
iCG Pay is now CSG Payments
Your trusted payments partner, iCG Pay, is now backed by CSG Payments, a leader in secure, scalable payment innovation. Together, we’re expanding your opportunities with advanced technology, stronger support, and a more unified payment experience.

About the acquisition
In June 2024, CSG announced its acquisition of iCG Pay, combining decades of industry expertise with a shared commitment to helping businesses grow through better payment experiences.
As part of CSG Forte, iCG Pay partners and merchants will gain access to an award-winning payments platform that powers billions in transactions each year for companies across every industry.
This transition is designed to strengthen your business, expand your solution options, and deliver an even higher level of service and support.
Solutions that deliver real results
What this means for you
You’ll now have access to CSG Forte’s suite of digital payment solutions, including:
Expanded payment options
Including credit/debit cards, ACH/eCheck and digital wallets like Apple Pay, Google Pay, PayPal and Venmo.
Enhanced security and compliance
With PCI Level 1 certification, tokenization and fraud-prevention tools available to optimize solutions.
Dedicated support and training
From the CSG Forte team to ensure a smooth transition.
Unified payment management
Through the Dex platform for transactions, reporting, and customer insights.
Hosted payment page
Options including Secure Web Pay (SWP) and BillPay for seamless and secure online transactions.
Need help?
Our team is here to support you through the transition and beyond.
Phone Support: 866-290-5400
Email Support: customerservice@forte.net
FAQ for partners

FAQ for merchants
