Stop payment fraud, not business with AI-powered detection
Prevent increasingly sophisticated payment fraud without sacrificing transaction speed or customer experience. AI-powered protection blocks bad payments while letting legitimate ones sail through.
Fight fraud with PaymentsProtection.ai
Flag suspicious transactions before they turn into significant losses or affect customers with adaptive AI technology, tailored risk controls, and expert-driven-support behind you.
Use rich signals to monitor fraud risk with PaymentsProtection.ai
Detect, prevent, and manage fraud with an all-in-one platform that delivers real-time alerts, complete payment visibility, regulatory alignment, and actionable insights to help teams respond faster and reduce risk.
Timely fraud alerts for immediate protection
Intelligent real-time transaction monitoring detects threats and unusual activity as they occur, enabling teams to respond immediately to reduce exposure. Suspicious transactions are automatically routed to analysts for review based on your defined risk controls.
Protect every channel, payment method, and fraud vector
Use a single platform to monitor and analyze ACH, card, and digital wallet activity across all channels—phone, in-person, and online—and defend against major fraud threats like account takeovers and card testing.
Implement stronger fraud processes and procedures
Designed with compliance in mind, including Nacha, Visa’s Account Monitoring Program (VAMP), and PCI SFF certification, PaymentsProtection.ai helps organizations stay aligned with industry risk standards while reducing operational complexity.
Smarter, faster risk management
Adjust your risk strategy with timely insights into fraud trends, suspicious cases, return rates, limit usage, chargebacks, declines, regulatory thresholds, and more. Detailed reporting combined with access to CSG risk experts helps you understand signals and take action with confidence.
Always-on performance
Built for scale, our platform delivers 99.999% uptime with ultra-low latency, processing 1000s of transactions per second to support large volumes in demanding environments. Backed by a predictable, subscription-based pricing model businesses can scale with confidence.
AI-powered protection for every business
Deploy quickly
With minimal integration lift, flexible configuration, and minimal coding, get up and running in weeks, not months.
Configure to your business needs
Customize rules, thresholds, and workflows to match your organization’s risk tolerance and operational processes with ease.
Reduce fraud losses & false positives
Highly accurate fraud detection improves customer experience and profits by approving legitimate transactions and blocking fraud.
Get built-in expert support
Work with fraud specialists who help optimize detection strategies and get maximum platform value, without the hefty price tag.
Stay ahead of emerging threats
Keep your fraud defenses current with continuously learning technology, that evolves with the fraud landscape by adapting to new, emerging attack patterns.
Managed service support
Lack resources or expertise to review and decision escalated transactions? Let our managed service team handle it delivering results based on set SLAs.
SaaS-base subscription model
Lower operational costs compared to in-house tech or custom implementations with highly attractive transaction-based pricing.
Payment processor agnostic
Not a customer of CSG Payments? No problem. Our fraud prevention platform ingests and analyzes payment data, even if you don’t process on our platform.
Level up your defenses against prominent types of payment fraud
Excessive payment fraud/refund fraud
Stop bad actors from submitting payments exceeding owed amounts and later requesting refunds which can damage processors’ and merchant networks’ credibility.
Merchant bust‑out fraud
Avoid chargebacks, inflated fees, and refund abuse from fraudulent merchants or impersonators rapidly processing a high volume of irregular transactions before disappearing.
Merchant credit events/defaults
Get the early warning signs that merchants may be unreliable or financially unstable, which increases the chance of fraudulent or disputed transactions.
Customer payment fraud
Prevent customers or imposters from initiating payments with fraudulent intent, followed by recalls or refund requests that redirect funds to illegitimate channels.
Account takeover (ATO) fraud
Block fraudsters from gaining unauthorized access to merchant or customer accounts via credential theft or phishing to enable fraudulent transactions.
Anti-money laundering (AML) violations
Mitigate compliance and regulatory risks caused by illicit funds flowing through legitimate payment channels to obscure their origin.
Card testing fraud
Protect against this common payment fraud type that tests stolen or generated card numbers with small transactions to identify valid accounts.
Other key transaction signals
PaymentsProtection.ai also monitors against velocity checks, limit testing, blacklist status, transaction anomalies and behavioral patterns.
Trusted to deliver real results
Tailored for you
AI-driven attackers are targeting businesses everywhere. PaymentsProtection.ai builds and adapts defenses to your needs so your business stays protected.
Recognized for excellence
Fintech Breakthrough Awards: Payment Enablement Platform of the Year, 2026
CSG Forte's Payment Enablement Platform of the Year award validates our leadership in delivering faster, more reliable payment solutions.
Forrester Included in for The Merchant Payment Providers Landscape, Q4 2025, 2025
CSG Forte's inclusion in Forrester's Merchant Payment Providers Landscape confirms our competitive position in the payments industry.
QKS Spark Matrix: Merchant Payment Provider, Q4, 2025
CSG Forte named Strong Contender for Merchant Payment Provider
2024 PayTech Award
Top Innovation in Payments
Juniper Future Digital Awards: Omnichannel Payments Platform
CSG Forte awarded Omnichannel Payments Platform at the 2024 Juniper Future Digital Awards
Juniper Future Digital Awards: Recurring Payment Platform of the Year
CSG Forte awarded Recurring Payment Innovation at the 2024 Juniper Future Digital Awards
Ready to protect your business from payment fraud?
Let’s talk about how PaymentsProtection.ai can safeguard your business while keeping every customers transaction seamless.