Buildium
How integrating payments helped Buildium achieve nearly 40% year-over-year revenue growth.
The customer
Products used: ACH , Credit/debit card , REST API
The challenge
Buildium’s core customer-base of property managers needed a solution capable of processing a high volume of transactions with high price points , such as rent payments.
“We were looking for a solution that would help us increase adoption, and it was important for us to find a solution for ACH that would be cost effective for our industry." —Dimitris Georgakopoulos.
The solution
CSG Forte provided Buildium with a tailored ACH solution that effectively addressed the challenges they had been facing since 2004. The partnership allows Buildium to avoid high percentage fees and offer their customers an effective, streamlined payment processing experience.
Integration: Within hours of receiving the product, the ACH solution was up and running.
Product offerings: Along with ACH, Buildium has been able to take advantage of CSG Forte’s credit card processing solution.
Communication: Buildium has benefited from having one primary point of contact with CSG Forte, providing a dedicated resource for timely responses.
Buildium has grown from a budding software option to the leading comprehensive software solution for property managers. Between 2016 and 2017, the company experienced an almost 35% year-over-year growth in transactions and a 39% year-over-year growth in dollars processed.
Hand-in-hand with CSG Forte, Buildium has been able to scale their business with individualized service, easy-to-use solutions for their end-user, and little processing downtime.
“FOURTEEN YEARS LATER, WE’RE STILL PROUD TO CALL FORTE OUR PARTNER.”