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NEC and Netcracker Complete Acquisition of CSG Systems. The integration of CSG with Netcracker creates a more comprehensive and unified digital platform.Learn More
Small & Mid-Size Businesses

Grow faster with small business merchant services

Get paid quickly with secure, reliable, and modern payment solutions—without  becoming a payments expert or worrying about complex fees and hidden costs.

Why CSG Payments

A reliable payment partner that’s easy to do business with

No hidden fees. Just clear, competitive rates that make it easy to understand the profitability of your business. CSG offers flexible pricing to fit businesses at all levels, from usage-based plans to convenience fees that offset processing costs.

Clear, competitive rates designed for small business merchants
Solutions

Payments shouldn’t take time away from your business

Eliminate manual reconciliation, streamline reporting, and accept payments anywhere without complexity.

All the ways your customers want to pay

Offer a full range of payment options that meet consumer expectations with the convenience of a single payments partner. 

  • Credit and debit cards: Accept the card they reach for first, whether in-store or online. 

  • Digital wallets: Capture sales with convenience using PayPal, Apple Pay, Google Pay, and Venmo.

  • ACH: Realize big benefits with a secure, low-cost option that’s faster than checks—perfect for recurring payments.

Your sales counter is wherever you are

Give your customers the flexibility they desire.

  • In person: Take walk-in payments with secure point-of-sale (POS) terminals for all major credit and debit cards and contactless pay.

  • Online: Power your website sales with an easy-to-use, secure checkout that can be deployed with minimal technical effort.

  • Portal access: Give recurring customers a convenient place to view and pay their bills on time. 

  • Over the phone: Never miss a call with automated phone payments that are secure, easy-to-deploy, and available 24/7.

End-to-end control of payments, all in one place

As a small business owner, you need to focus on growing your business, not tracking down sales reports. CSG Payments’ operation platform puts everything you need at your fingertips.

  • Unify every transaction—online, in-store, and mobile—into a single, clean command center. 

  • Say goodbye to manual reconciliation with automation and centralized data to handle the task.

  • Manage disputes, chargebacks, user access, and view real-time transaction status.

  • Track settlements for better cash flow visibility and management. 

  • Handle refunds with just a few clicks for quick, responsive customer service resolution.

Secure payment technology, designed to work from day one

Small and mid-size businesses benefit from ready-to-deploy, out-of-the-box tools to stay protected, secure, and compliant—without added complexity. 

  • Get built-in PCI compliance. We handle the data security standards so you don’t have to.

  • Stay protected with built-in multifactor authentication, user permissions, and velocity checks that provide layered safeguards.

  • Deploy automated, easy-to-use tools for ACH validation, authentication, and fraud monitoring to adhere to Nacha standards.

Solutions that deliver real results

$194B+
annual payment volume handled
99.99%+
gateway uptime and award-winning reliability
99.999%
target uptime for fraud services
175k
worldwide businesses served
25+
years payment industry expertise
Awards

Recognized for excellence

Fintech Breakthrough Awards: Payment Enablement Platform of the Year, 2026

Fintech Breakthrough Awards: Payment Enablement Platform of the Year, 2026

CSG Forte's Payment Enablement Platform of the Year award validates our leadership in delivering faster, more reliable payment solutions.

Forrester Included in for The Merchant Payment Providers Landscape, Q4 2025, 2025

Forrester Included in for The Merchant Payment Providers Landscape, Q4 2025, 2025

CSG Forte's inclusion in Forrester's Merchant Payment Providers Landscape confirms our competitive position in the payments industry.

QKS Spark Matrix: Merchant Payment Provider, Q4, 2025

QKS Spark Matrix: Merchant Payment Provider, Q4, 2025

CSG Forte named Strong Contender for Merchant Payment Provider

2024 PayTech Award

2024 PayTech Award

Top Innovation in Payments

 Juniper Future Digital Awards: Omnichannel Payments Platform

Juniper Future Digital Awards: Omnichannel Payments Platform

CSG Forte awarded Omnichannel Payments Platform at the 2024 Juniper Future Digital Awards

Juniper Future Digital Awards: Recurring Payment Platform of the Year

Juniper Future Digital Awards: Recurring Payment Platform of the Year

CSG Forte awarded Recurring Payment Innovation at the 2024 Juniper Future Digital Awards

Industries

Business types we serve

Discover the industries ripe for a relationship with your business and CSG Payments.

Government

Help smaller agencies or ones with competing priorities and scarce resources get set up with modern digital payment systems. A reliable partner, seasoned in the industry, will help you close more deals. 

Non-profit

Help non-profits such as medical research groups, food banks, and environmental groups accept donations more easily with flexible payment solutions.

Education

Help educational organizations, from arts and trade programs to daycares and tutoring centers, enroll more students by offering simple, reliable solutions for recurring tuition and bill payments. 

Retail & eCommerce

Retail isn’t just for big brands; independent artists, social media creators, local bakers and shops all sell online. Flexible payment solutions help them reach more customers and grow their businesses seamlessly.

Security

Compliance that scales with your business

When you work with us, you’re working with a fully audited, secure, and compliant partner. From PCI compliance to broader data privacy, we safeguard your payments and sensitive information wherever you do business.

Ready to simplify getting paid?

Stop settling for “good enough” payment processing and boost your revenue with CSG Payments' merchant services.

Frequently asked questions

Portrait of smiling asian woman paying with credit card on her smartphone app, arrange direct debit or shopping online from mobile phone