Retail Payment Solutions

For more than 25 years, CSG Forte has helped retailers grow their businesses and accept payments faster. In 2022, we processed more than $98 billion of payments, serving more than 98,000 merchants across North America. Our retail payment services allow us to process 168 million transactions annually. Learn more about how our retail payment solutions work and the benefits of partnering with us.

Benefits of Working with CSG Forte

The days of cash-only sales are over. Your business needs an efficient and effective way to accept all forms of payment, from credit cards to digital wallets to ACH transfers. The more payment methods you accept, the happier your customers, employees and business will be.


Customers want a seamless checkout experience, whether they’re shopping online or in person. Accepting contactless payments, such as digital wallets or credit cards, means your customers move through checkout quickly and smoothly. They can easily purchase groceries, clothing or other supplies and move to the next item on their to-do list.


No one likes saying no to a customer. With our payment solutions, your team can tell customers, yes, you accept that form of payment.

If there’s ever a problem with the payment processing system, your team can reach us easily for support and assistance.


The more flexible and streamlined your retail payment processing is, the better you’ll be able to focus on growing your business. You can take your sales on the go, reaching customers at special events and trade shows. You can also set up an online shop or accept payments over the phone.

Retail Payment Pricing and Fees

You need to know how much payment services will cost so that you can budget and plan accordingly. CSG Forte wants to be fully transparent with you so you have no surprises and always have answers to questions about costs.

CSG Forte has two fee categories, Mark-up and Cost. The cost category includes network fees, interchange fees and dues and assessments. It’s the same for everyone.

The mark-up category can vary. We offer a couple of mark-up structures, each with benefits and drawbacks based on your business’s needs. These models include a flat-rate structure and cost-plus. Our team can help you identify which option is best for you based on your needs and budget.

Accept Mobile, Online and In-Person Payments

Your customers want a secure, easy way to pay for purchases, whether they are shopping online or in person. You need payment processing solutions that let you accept multiple forms of payment quickly.

To securely accept online payments, use an e-commerce payment gateway solution. An online payment gateway lets you process electronic transactions, including credit card payments, securely. The gateway encrypts customers’ payment data before sending it to the payment processor, where the information is verified and processed. The payment gateway then tells your website that the transaction is confirmed.

How to Choose a Retail Payment Solution

When researching e-commerce payment gateway solutions, look for an option that is secure, fast and easy to use. Ideally, the gateway solution will accept multiple forms of payment so your customers can choose the method they prefer to use. An efficient and user-friendly gateway should also use tokenization and advanced encryption to keep customer information secure.

If you run a brick-and-mortar store or accept payments in person, you need a payment solution that accepts as many payment methods as possible. Today’s customers can pay:

  • With their debit or credit cards
  • Using cash
  • With a digital wallet on their phones

You never know what a customer’s preferred payment method may be, so it’s best to accept as many options as you can. After all, turning away a customer because you cannot accept their payment means losing hard-earned business.

A payment solution that accepts near-field communication (NFC) means your customers can tap to pay using their phones or contactless cards. With a mobile payment processing solution, your store can accept card and digital wallet payments on the go at craft fairs, festivals and other special events.

Start Accepting Payments With CSG Forte

The more forms of payment your retail store accepts, the more customers you can serve. Expand your customer base, increase payment security and streamline the checkout process, online and in-person. Open an account today and start accepting payments.

"Forte is all we need"


Consumer Services | Used Software for: 1-2 years

Forte makes it very easy to collect online payments and helps to identify any fraudulent payments.

— Verified Reviewer


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CSG Forte’s seamless payment integrations help leading organizations streamline payment management capabilities and increase revenue.

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