Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
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Recurring Payment Systems: How a Great One Can Boost Your Bottom Line
Your payments platform is supposed to be drawing revenue, right? Unfortunately, poor payment processes could be costing you—both customers and money. How can that be? Complicated, disjointed payment processes can frustrate customers, eroding trust and leading them to choose a different provider. On the other hand, providing the right payments platform makes it easy for […]
Deferred Payments vs. Installment Plans
Purchasing a good or service from your business may be more manageable if the customer can break up their payment or settle their balance at a later date. The revenue will still come your business’s way in the future, while the flexibility can convert some undecided leads into paying customers. Deferred payments and installment payments […]
SEC Code Glossary: A Quick Guide to Entry Class Codes
In the world of electronic payments, the National Automated Clearing House Association (NACHA) governs and dictates the regulations for processing electronic transactions through the Federal Reserve. The regulations are serious, utilized in legal proceedings regarding transactions and relied upon by banks, payment processors, and both federal and state governments. NACHA keeps the order for the industry, and it’s important to abide by […]
What Are ACH Return Fees & How Do They Work?
When handling transactions with Automated Clearing House (ACH) payments, awareness of ACH returns is a must. While these ACG payment returns are not commonplace, it’s possible to experience them every now and then, especially if the bulk of your transactions are ACH payments. ACH payments are electronic transfers regulated by the National Automated Clearing House […]
What Are Electronic Payments and How Can They Help Your Business?
Imagine. You want to purchase a doughnut at the local bakery, but instead of handing over your credit card, you reach into your pocket and pull out a few grains you picked on your farm earlier that day. After all, the baker can use the grains to make more dough. Seems crazy, right? However, the […]
Understanding Surcharges vs. Convenience Fees: When and How to Use Them
When the bill arrives, customers want to pay it their way. Businesses, too, have preferred accepted payment methods. To reconcile the differences and cover extra costs, they oftentimes turn to added fees. Businesses often consider implementing surcharges or convenience fees to help manage payment processing costs. At first glance, these fees may appear interchangeable, as […]
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