Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
Modernize the Government Payment Experience for Residents by Adding Online Payments
Key Takeaways Modern government payment experience drives on-time revenue. When agencies integrate web, mobile, IVR and text-to-pay into a single platform, residents can move from reminder to payment in a few clicks—reducing delinquencies and call volume. Secure, user-friendly portals build public trust. A modern online bill pay experience that’s mobile-first, PCI-compliant and easy to navigate […]
Defending Payments in an AI Fraud Era
Key Takeaways: Payment fraud is accelerating and evolving. Losses are projected to reach $91 billion in 2028, and nearly 80% of organizations reported attacks or attempts in 2024. Fraud is no longer occasional, it is global, complex and relentless. AI is a double-edged sword. Businesses use AI to fight fraud, but bad actors also leverage […]
How to Improve the Customer Payment Experience
Key Takeaways: Simplify payment processes without sacrificing security. Modern solutions streamline transactions while maintaining robust fraud protection. Flexibility drives better customer experiences. Tailored tools and consultative support help organizations adapt quickly to changing needs. Efficiency impacts the bottom line. Faster deployment and integrated insights reduce costs and improve operational performance. Customers today have more ways […]
How CSG Forte Powers Long-Term Growth: The NCMS Success Story
Key Takeaways: CSG Forte’s stability and innovation help partners like National Cash Management Systems (NCMS) achieve long-term growth and peace of mind. CSG Forte’s single-source platform simplifies payments, reduces risk and streamlines compliance. CSG Forte’s commitment to continuous improvement ensures partners are ready for the future of online payments among several industries, including healthcare providers. […]
How to Make ACH Payments Online: A Complete Guide for Businesses and Consumers
Are you ready to simplify how you move money? Automated Clearing House (ACH) payments make it easy to transfer funds directly between bank accounts—securely, quickly, and without the hassle of paper checks or card fees. The ACH Network backs these transactions, and it’s becoming the go-to choice for businesses and consumers alike. In this guide, […]
Embedded Payments for ISVs: How to Monetize Payments Without the Risk
If you’re an independent software vendor (ISV), payments are no longer a bolt-on feature. Customers expect to onboard, accept and reconcile payments without leaving your website or application. That’s why “embedded payments” has replaced simple gateway integrations: you’re not just processing transactions—you’re designing the entire money-movement experience, from sign-up to settlement. Integrated vs. embedded: […]
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