Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

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Elevate Your Government Services with Multichannel Payment Processing 

In an era when digital services are continuously transforming the way we live and work, government agencies are not exempt from consumers’ higher-than-ever expectations for seamless and flexible payment experiences. Not only are consumers becoming more comfortable with making online payments services (nine out of 10 used a form of digital payment in the past […]

How to Verify an eCheck

If your business accepts payments, staying up to date about check verification is crucial. This is especially important as technology evolves and eChecks and ACH payments are becoming more prevalent. Accepting a bad or fraudulent check that bounces can cost you money. You can verify eChecks manually or through an automated process. Both methods can […]

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The 5 Biggest Payment Processing Headaches for ISVs (and How to Relieve Them)

As independent software vendors (ISVs) know too well, there is a lot more to offering payments than just accepting and processing them. Payment processing is fraught with complexities for ISVs that are trying to keep their customers happy. Besides the transactions, ISVs must figure out how disputes and chargebacks will be handled, for example, or […]

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Navigating the Complexities of Payment Processing in Government Institutions

Constituents demand seamless online experiences, and that extends to payments they make to government agencies. Discover the challenges associated with collecting government payments, and explore government payment solutions that will help streamline your operations. 6 Challenges of Government Payments When setting up a payment processing solution, government organizations must manage compliance, security, system integration and […]

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Understanding 3 Types of Payment Processing Partners

“Partners” can mean a lot of things in commerce and software. That’s certainly true of payment processing partners, and for businesses, it can get confusing exactly what a payment partnership is. What’s the difference between an ISO vs. ISV, for example? Let’s say you want to offer ACH or credit/debit card processing to your customers, […]

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Unlocking the Secrets to a Great Payment Vendor Partnership: A Discussion Featuring Forrester’s Lily Varon and CSG’s Jeff Kump

To stay ahead of the competition, businesses must constantly seek partnerships that can propel them to new heights. One of the most important partnerships a company forges is with its payment platform provider. Choosing the right payments vendor sets the foundation for innovation, reliability and strategic prowess. How do businesses know when they’ve gotten the […]

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