Payment insights

For financial services leaders, payments used to sit quietly in the background. If transactions cleared, reports arrived eventually, and customers could complete basic tasks, that was often enough. That standard is gone.

Payments are no longer just a processor choice—they shape revenue, retention, and product stickiness.

Digital payments are no longer just a convenience play for government agencies—they are an operations, fraud-reduction, and service-delivery strategy.

Does your government agency rely on outdated payment methods like mailing a check or paying in person? If so, it’s time to upgrade to a modern, digital payment solution.

Payment facilitation-as-a-service (PFaaS) helps large health systems unify payment workflows, simplify onboarding, strengthen controls, and support embedded payments without replacing core systems.

Learn why healthcare platforms should embed payments now to reduce friction, improve patient trust, speed collections, and strengthen provider relationships.

In today's software market, keeping pace with the competition is critical—particularly for the growing number of independent software vendors (ISVs).

This article compares "instant" bank-to-bank payments, including Same Day ACH, wire transfers, real-time transport protocol (RTP), and Zelle for quickly moving money between banks. It outlines speeds, fees, and limits in one clear guide.

If you lead go-to-market (GTM) for a software-as-a-service (SaaS) company in the United States, it’s likely you’ve noticed your buyers’ journey is getting compressed in real time. Discovery is shifting from the long tail of search engine queries to the zero-click traffic created by large language models (LLMs) and the artificial intelligence (AI) tools they’re pioneering.

Jeanette Mbungo, Chief Operating Officer at CSG Forte, shares her perspective on a multi-rail payment future, delving into FedNow, ACH, and the stablecoin shift in the US.

Author Andrew Finck is a sales manager at CSG Forte . Over the past few months, I’ve found myself in conference halls, boardrooms, and hallway conversations with healthcare executives who are all...

Improving the member experience is a top priority for leading health plans, yet friction across payments, regulatory compliance and system integration continues to stand in the way.