Tracking the Payments Trends That Will Make an Impact in 2024



Events in the payments space are moving rapidly. Advances in artificial intelligence (AI), point-of-sale technology, and real-time payments have left many merchants wondering how to keep up with customer expectations.Jeff Kump, CSG Forte President, and Daniel Keyes, Senior Analyst of Merchant Services at Javelin Strategy & Research, joined a recent PaymentsJournal podcast to discuss the trends they saw unfold in payments last year and what they expect for 2024.

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The Future of Payments is Fast, Secure, and Convenient

From the rapid rise of contactless payments in the past couple of years to the widespread adoption of embedded payments, consumers and merchants can agree that they want their payments to be seamless, frictionless, and fast. Listen to CSG Forte’s VP of Product and Engineering, Sukanya Madhavan, and Javelin Analyst, Daniel Keyes, discuss the current payments landscape and what the year ahead could hold.

Digital Wallet Use Delivers on Convenience and Security

Damany Abernathy, Executive Director of Solution Engineering at CSG Forte, and Christopher Miller, Lead Analyst in Emerging Payments at Javelin Strategy & Research sat down to discuss the expanding popularity of digital wallets, as well as the security challenges and inherent risks of their growing use.

Navigating the Evolving Payment Landscape: Mid-Year Outlook

Jeff Kump, President of CSG Forte, and Daniel Keyes, Head of Merchant Services at Javelin Strategy and Research, shared insights on how payments have progressed this year and what we can expect in the coming months. The key takeaway is that personalization and creating a seamless payment experience are the critical factors for driving customer loyalty.

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