Navigating the Evolving Payment Landscape: Mid-Year Outlook

This webinar covers:

  • What trends are showing us about consumer payment expectations
  • How merchants can prepare for future digital trends
  • Security concerns in a fast-paced payments landscape

Jeff Kump, President of CSG Forte, and Daniel Keyes, Head of Merchant Services at Javelin Strategy and Research, shared insights on how payments have progressed this year and what we can expect in the coming months. The key takeaway is that personalization and creating a seamless payment experience are the critical factors for driving customer loyalty.