Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

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‘Tis the Season for Secure Payments: Protecting Your Business from Holiday Fraud

With shoppers feeling the pinch of inflation over the last year, the holiday spending outlook is a mix of cheer and bah, humbug. Just more than one-quarter (27%) of consumers plan to spend less this year than last, but slightly more (28%) plan to spend more, according to Boston Consulting Group research. And a large […]

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How To Choose a Payments Partner for ISVs

Need to add a payments partner to your existing ecosystem? Or introduce the first one to your platform? There are plenty of options out there. But to keep it easy and keep costs down, you’ll have to find a reliable payments partner for easy integration. Choosing the right payments partner is an important decision for […]

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Understanding 3 Types of Payment Processing Partners

“Partners” can mean a lot of things in commerce and software. That’s certainly true of payment processing partners, and for businesses, it can get confusing exactly what a payment partnership is. What’s the difference between an ISO vs. ISV, for example? Let’s say you want to offer ACH or credit/debit card processing to your customers, […]

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Think Outside the Square: How QR Codes reshape payments

From telemedicine to bread baking, there’s a list of things that enjoyed a surge in adoption during the pandemic. For businesses, that includes the use of contactless payments and QR codes—which turned out to be no passing trend. More than half of U.S. consumers now use some form of contactless payment, according to a Mastercard […]

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Cut Costs and Reduce Friction With IVR Payments

Today’s customers expect your business to accept multiple payment methods and make billing processes hassle-free. That means your business needs a streamlined solution that eliminates billing issues and complex payment options. With interactive voice response (IVR) payments, you can enhance the customer payment experience and get paid on time more often. What Are IVR Payments? […]

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Layering Login Security: The Power of Multifactor Authentication

It used to be that passwords were enough to protect your accounts. Those days are gone, and you can blame the ever-growing sophistication of cybercriminals. Organizations now need an extra layer of defense against unauthorized access and fraud. That’s where multifactor authentication comes in. It’s a good idea to require multifactor authentication in many of […]

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