Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
Straight Through Processing for Virtual Card Reimbursements: A Practical Guide for Physician Groups
Key Takeaways Discover how CSG Forte Straight Through Processing (STP) can automate and streamline virtual card physician payments, minimizing manual tasks, and accelerating cash flow. Learn why traditional “last mile” payment processes slow down reimbursements and create administrative headaches for physician groups. Find out how hospital-owned and mid-size practices can leverage STP for faster insurance […]
5 Ways Straight Through Processing Fixes Healthcare Cash Flow Fast
When margins are thin and more revenue depends on patient responsibility, you can’t afford to wait 60–90 days for cash that’s already been approved. CSG Forte’s Straight Through Processing (STP) turns mailed virtual cards and manual keying into next-day deposits with clean remittance data—without ripping out your EHR or practice management systems. Here are 5 […]
Nonprofit Payments Can’t Be a Black Box: Why Owning Your Merchant Account Matters
Earlier this month, the nonprofit sector got a painful reminder that “set it and forget it” donation infrastructure can quickly become a single point of failure. Coverage from sources like Nonprofit News Feed and restructuring analysts chronicled what happened at Flipcause: Delayed remittances to nonprofits, a cease-and-desist order from the California Department of Justice, its […]
How to Prevent Fraud in Insurance Payment Portals
Key Takeaways Insurance payment portals face concentrated fraud risk across account takeover, card testing, ACH abuse, and refund schemes—and each requires tailored controls. The most effective defenses are layered across login, payment, and back-office operations, combining strong authentication, ACH account validation, tuned velocity rules, and clear refund policies. Coordinating fraud prevention with customer service, billing, […]
Embedded Payments for Fintechs: Scale, Compliance, & Control
Key Takeaways Embedded payments are becoming the default expectation for software-as-a-service (SaaS) and financial technology (fintech) platforms, but they also expand your responsibilities for risk and compliance. Choosing between payment aggregator, Payment Facilitation-as-a-Service (PFaaS), and Registered Payment Facilitation models isn’t just about APIs; it’s about control, economics, and risk appetite. High‑performing platforms design onboarding, payment […]
How Recurring Rent Payments Improve Collections, Reduce Admin Burden
Key Takeaways Manual rent collection drives late payments and inefficiency: Paper checks and cash slow cash flow, increase errors, and consume staff time—contributing to higher delinquency rates and tenant frustration. Recurring rent payments significantly reduce delinquencies and late fees: Automated, scheduled payments eliminate forgetfulness and friction, improving on-time payment rates and stabilizing monthly cash flow. […]
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