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Scale e-commerce sales with one secure payment gateway
E-Commerce

Scale e-commerce sales with one secure payment gateway

From startups to growing businesses, CSG Forte delivers a smooth, secure checkout with fewer drop-offs and simple tools to manage daily payment operations—so your online sales soar.

Solutions

Payments solutions built for e-commerce leaders

Give customers a simple, consistent way to pay on any digital channel. Our solution helps you protect every transaction with AI, enhancing the checkout experience. 

Deliver a checkout that converts

Strengthen your e-commerce payments experience with

  • Flexible online payment options, including cards, ACH, Apple Pay, Google Pay, PayPal, and Venmo

  • Hosted checkout and embedded payment forms that keep shoppers on-brand, on-page

  • Real-time authorization and account updates that reduce declines

  • Consolidated reporting so your team can optimize the full customer payment journey

Stop e-commerce fraud without adding friction

Protect digital revenue and customer trust with CSG PaymentsProtection.ai offers:

  • AI-powered risk scoring that spots account takeover, bots, and payment fraud

  • Unified protection across cards, ACH, and digital wallets, tuned for e-commerce

  • Adaptive rules and machine learning that help cut false positives and fraud losses

  • Options for managed services or in-house review so your team stays in control

Simplify e-commerce operations

Run digital payments more efficiently with:

  • Processor-agnostic gateways so you can add or change acquirers without rebuilding

  • Transparent pricing models that make it easier to forecast payment costs and margins

  • Tailored fee structures to allow tiered, bundled, flat-rate, and interchange-plus pricing

  • Tools for refunds, recurring billing, and dispute workflows from a single platform

  • APIs and SDKs that integrate easily with custom storefronts

Orchestrate routing that performs

Strengthen routing and resilience with:

  • Transaction processing available across multiple processors and banks

  • Maximize approvals and minimize processing costs

  • Single-integration control so you can add or change providers faster

Launch modern payments your way

Support your dev team with:

  • Embeddable Checkout and Secure Web Pay forms that keep checkout on-brand, on-page

  • Forte.js, REST APIs, and React Native SDKs for secure, flexible web and mobile integrations

  • Hosted and low-code options that help teams move from setup to go-live in hours

  • Optional guided implementation with a dedicated channel engineer for complex builds

Solutions that deliver real results

$195B+
in annual payments
175K
worldwide merchants
260M
transactions processed annually
25+
years of experience
Security

Compliance that scales with your business

When you work with us, you’re working with a fully audited, secure, and compliant partner. From PCI compliance to broader data privacy, we safeguard your payments and sensitive information wherever you do business.

Products

Keep e-commerce payment operations in one place

Use CSG Payments operations platform, Dex, to centralize sales reporting, dispute management, and refunds. No more stitching together multiple tools from multiple vendors - just simplified back-office administration for your teams .

Real-time reporting & funding visibility

Real-time reporting & funding visibility

Track authorizations, settlements, and funding in real time, with filters and exports by date range, payment method, channel, product, status and more.
Chargeback management

Chargeback management

Get instant chargeback alerts, then use streamlined workflows and templates to manage evidence, respond quickly, and uncover root causes.
Return handling

Return handling

Manage returns in one hub. Issue full or partial refunds in a few clicks and track status for clear visibility from request to resolution.
Young woman using phone to make online payment
Customer experience

Design payments around the e-commerce journey

With flexible tools create a memorable checkout that converts and online shopping cart to a completed payment with a detailed receipt in a few clicks. Customization and plug-and-play solutions make execution easy for you.

Sub-industries

Digital-first retail, tailored payments

From high-volume product drops to recurring subscriptions, support the e-commerce experiences your customers expect, with secure, reliable payment processing.

Direct-to-consumer brands

Scale e-commerce with subscription billing and fraud controls that keep launches and drops running smoothly.

B2B e-commerce

Manage complex business relationships, large orders, and repeat customers with an integrated payment portal experience.

Grocery & food delivery

Meet the growing demand of consumers who want meals delivered to their doors with swift checkout options like guest pay & stored payments.

Awards

Recognized for excellence

Fintech Breakthrough Awards: Payment Enablement Platform of the Year, 2026

Fintech Breakthrough Awards: Payment Enablement Platform of the Year, 2026

CSG Forte's Payment Enablement Platform of the Year award validates our leadership in delivering faster, more reliable payment solutions.

Forrester Included in for The Merchant Payment Providers Landscape, Q4 2025, 2025

Forrester Included in for The Merchant Payment Providers Landscape, Q4 2025, 2025

CSG Forte's inclusion in Forrester's Merchant Payment Providers Landscape confirms our competitive position in the payments industry.

QKS Spark Matrix: Merchant Payment Provider, Q4, 2025

QKS Spark Matrix: Merchant Payment Provider, Q4, 2025

CSG Forte named Strong Contender for Merchant Payment Provider

2024 PayTech Award

2024 PayTech Award

Top Innovation in Payments

 Juniper Future Digital Awards: Omnichannel Payments Platform

Juniper Future Digital Awards: Omnichannel Payments Platform

CSG Forte awarded Omnichannel Payments Platform at the 2024 Juniper Future Digital Awards

Juniper Future Digital Awards: Recurring Payment Platform of the Year

Juniper Future Digital Awards: Recurring Payment Platform of the Year

CSG Forte awarded Recurring Payment Innovation at the 2024 Juniper Future Digital Awards

Ready to scale?

Share details about your e-commerce business, and we’ll show you how to enhance your payments process, boost fraud prevention, and increase your digital revenue.

E-commerce payments FAQs