CSG Forte Recognized in Forrester’s Now Tech Payment Report

Forrester’s Now Tech Merchant Payment Report offers an overview of payment providers to help merchants understand the value of different payment providers—and ultimately help them find a payment provider that can help grow their business. We’re proud that CSG Forte was recognized for our full, end-to-end payments-as-a-platform solution . Additionally, Forrester highlighted CSG Forte’s expertise in the government , home security and business services verticals.

To compile the report, Forrester distributes a questionnaire to the market to identify product capabilities, market presence, geographic focus, and an overview of primary market segments. Equipped with this valuable information, merchants can select a payments partner that best fits their needs.

“To be identified by an industry leader like Forrester is validation of our mission—to make payments simple, safe and scalable,” said CSG Forte’s President Jeff Kump. “Our goal is to tirelessly innovate and simplify payments for our customers. This report is evidence that we’re on the right track and that the best is yet to come.”

CSG Forte Product Capabilities

Forrester uses a brief assessment of product capabilities to have a well-rounded group of vendors that span markets and geographies with varying areas of expertise. Some the key attributes of the CSG Forte platform include:

ACH Processing

As a Nacha preferred partner, CSG Forte is known for its ACH capabilities, including real-time payment processing, ACH/eCheck origination, validation and fraud prevention.

Customizable Convenience Fees

Unlike other payment processors, CSG Forte allows merchants to set convenience fees for their customers in real-time in the payments portal.

Credit Card Processing

CSG Forte’s solution makes it simple to process debit and credit card payments in-person, online and over the phone , and to set up recurring payments.

What Makes CSG Forte Different?

In addition to these unique capabilities, CSG Forte also offers several differentiators that benefit our customers:

Revenue optimization —By simplifying the payments process through a unified, end-to-end solution, CSG Forte helps clients grow and optimize their revenue. With , clients are able to receive funds quicker than the traditional credit card process, often receiving funds the same day with Same Day ACH.