Rent Payment Methods | Forteautomated payments
Rent Payment Methods
CSG Forte TeamAuthor
Managing rent collection is one of the most critical responsibilities for landlords. With many rent payment methods available today, landlords are no longer limited to paper checks or in-person cash payments. By weighing the pros and cons of different solutions, you can identify rent payment options that make the most sense for your business model.
Traditional rent payment methods
Property owners have relied on tried-and-true approaches like cash, checks and bank drafts for decades. These traditional rent payment methods remain in use across the rental market, especially with small landlords or tenants who are less comfortable with technology. Nonetheless, they have limitations, especially when scaling operations or managing tenants across different locations.
Cash payments
Paying in cash is one of the oldest rent payment methods and is still common in certain markets. Tenants hand over bills directly, and landlords issue a receipt as proof of payment.
Pros of cash payments include:
Immediate access to funds without waiting for bank processing
No banking or processing fees
Cash can be the only viable method for tenants without checking accounts or digital tools
Cons of cash payments include:
Cash is vulnerable to miscounting, theft or loss
Requires strong manual record keeping to avoid disputes
Needs in-person delivery, which can be inconvenient
As your portfolio grows, handling rent in cash becomes cumbersome and inefficient
Personal and certified checks
Checks remain a familiar method, particularly for tenants who prefer banking-based payments. Certified checks provide an added level of security since the bank verifies that funds are available during issuance.
The benefits of check payments are:
Checks create a clear, traceable payment record, making accounting and settling disputes easier
Widely accepted and comfortable for tenants who prefer paper-based methods
Certified checks reduce the risk of insufficient funds
Unlike credit card or app-based transactions, checks generally don't have processing fees
The drawbacks of check payments are:
Mailing introduces risks of lost or delayed payments
Certified checks require a bank visit and involve fees
Longer processing times may delay cash flow
Cashier's check or bank draft
Cashier's checks and bank drafts are some of the most secure traditional rent payment methods. Unlike personal checks, these are backed by the issuing bank's funds, offering higher security.
Pros of this payment method include:
Because funds are withdrawn before issuance, there's no risk of a bounced check
Cashier's checks can instill confidence in high-value transactions like deposits or the first month's rent
Each check is tied to a bank, providing strong documentation
The cons of this payment method include:
Require tenants to visit a bank, which may be inconvenient
Banks typically charge fees for each check or draft
Not practical for recurring monthly rent payments due to the effort required
Hard to scale; for landlords managing multiple properties, the effort to reconcile accounts adds up quickly
Modern rent payment methods
Digital payment tools have revolutionized how landlords and tenants handle rent.
ACH payments
A few advantages of ACH payments are:
Funds are deposited straight into your business or personal bank account without requiring in-person exchanges
ACH processing typically costs less than credit card transactions
Tenants can set up automatic transfers, reducing late payments and improving cash predictability
Transactions are logged by the banking network, providing reliable records for both parties
However, ACH rent payments do come with some potential drawbacks:
Funds can take a few business days to clear, especially on weekends or holidays
Tenants unfamiliar with digital banking may need guidance to set it up
In rare cases, tenants can reverse payments, requiring additional follow up
Incorrect inputs may delay payment or lead to payment failures
The right payments partner may offer value added services that reduce these potential drawbacks, such as account verification services, and non-sufficient funds recovery, which can improve the end-to-end results of ACH payments.
Peer-to-peer (P2P) payment apps
Apps like Venmo and, PayPal have made sending money almost instantaneous.
Pros of these P2P apps include:
Fast transactions completed from a phone or computer
Most tenants already use at least one app in their daily lives
Tenants can send rent anytime, from anywhere
Cons of P2P apps include:
Larger rent amounts may exceed daily or weekly sending caps
Typos or wrong usernames can result in money going to the wrong recipient, with limited recourse
Less structured recordkeeping compared to dedicated rent collection platforms
Credit card payments
Some tenants prefer paying rent with a credit card because it allows them to manage cash flow, earn rewards or build their credit history. For landlords, this option introduces both advantages and challenges.
The benefits of paying rent with credit cards are:
Credit cards help tenants manage cash flow, especially during unexpected financial challenges
Fast processing delivers funds quickly to your account
Tenants may prefer this option to earn cashback or points, which can encourage on-time payments
However, paying with credit cards also creates disadvantages, including:
Fees of 2% to 3% per transaction, which can cut into rental income if not passed on to the tenant
Risk of chargebacks if a tenant disputes a payment
Requires specialized processing arrangements, making it less straightforward for landlords to adopt
Online rent payment options and property management software
Dedicated rent collection platforms and property management software combine different ways to pay rent into one centralized system. These systems often integrate rent collection with other management features, such as maintenance requests, tenant communication, compliance tools and actionable insights.
Pros of centralized rent payment systems include:
Landlords can accept multiple payment methods, including ACH, credit card and mobile wallets through a single interface
Tenants can enroll in recurring payments and receive alerts about due dates, reducing missed rent
Real-time dashboards help track income, late fees, refunds and transaction history
Built-in encryption and compliance features enhance security
Cons of centralized rent payment systems include:
Some platforms charge monthly subscriptions or per-transaction fees
Both landlords and tenants may need onboarding to use these tools effectively
Tenants without consistent digital access may face barriers unless offline alternatives are available
How to choose the best rent payment option for your property
Below are key factors landlords should evaluate when comparing different ways to pay rent:
Ease of use : Look for tools that offer intuitive interfaces, mobile accessibility and automated options like recurring billing
Security : Payment methods should protect both your funds and tenants' information through encryption, tokenization and compliance with industry standards
Speed of access to funds : If you need quick fund availability, choose a method that reliably delivers cleared funds without delays, such as mobile apps or credit card payments
Documentation and recordkeeping : Digital platforms automatically log transactions, making disputes easier to resolve. Paper-based options require careful organization of receipts or bank statements, which can become difficult at scale
Costs and transaction fees : Understanding the actual cost per payment helps protect your margins, especially when processing high volumes each month
Portfolio size : Landlords managing one or two units may tolerate manual methods like checks or cash. But once you're overseeing multiple properties or units, scaling manual processes becomes inefficient
Technological proficiency : Older tenants may prefer checks, while younger renters often expect online rent payment options
Proximity to properties : Collecting cash or checks in person may be workable if you live near your rental. For landlords managing properties from a distance, digital rent payment methods become essential for convenience and timeliness
Accept multiple ways to pay with CSG Forte
Rent collection works best when tenants have options and you maintain control. Whether you manage a single-family unit or a growing portfolio of rental properties, integrating secure, flexible and scalable online rent payment options helps streamline operations and improve tenant satisfaction.
CSG Forte allows landlords and property owners to accept ACH , eCheck , debit and credit cards, phone payments and other contactless payments through a unified platform . It supports recurring billing and automated reminders, making it easier for tenants to pay on time and for you to maintain consistent revenue. It enables you to track every transaction in real time through an intuitive reporting dashboard, offering visibility into payment trends and helping you stay organized.
The platform includes robust tools that automate dispute resolution and simplify reconciliation, so you spend less time sorting out late fees or reprocessing failed transactions. From payment acceptance to refunds and account management, CSG Forte keeps everything centralized and secure so you can focus on running your business, not chasing down rent.
