
Navigating the Forrester Merchant Payment Providers Landscape: How CSG Forte Addresses What Matters Most


We’re excited to announce that CSG Forte has been included in the Forrester Merchant Payment Providers Landscape, Q4 2025 report—a recognition that we believe highlights our quality products and service, as well as our commitment to empowering organizations of all sizes with scalable, secure and future-ready payment solutions.
But what truly sets CSG Forte apart in a crowded field of payment providers? We believe the answer lies in our deep partnership approach and the real-world results our clients achieve.
How payments are evolving—and why merchants need to keep up
The payments industry continues to evolve rapidly, moving away from cash and checks and toward digital wallets and omnichannel experiences. In fact, cashless transactions are expected to triple from 2020 to 2030—a shift that no organization can afford to ignore. For enterprise organizations, this means integrated payments are no longer a “nice to have”—they’re a strategic necessity for growth, customer satisfaction and competitive differentiation.
Industry experts predict that continued cloud adoption and digital transformation across the software vendor sector will boost industry growth by nearly 24% annually through 2032. To stay ahead, businesses must develop a payment integration strategy that not only meets today’s needs but is also flexible and scalable enough to adapt to tomorrow’s innovations.
Why embedded payments matter
Facilitating online payments allows businesses to own the full payment flow, delivering seamless, branded experiences that reduce friction at checkout and boost conversion rates. With CSG Forte, merchants can:
Centralize payment data for better support and optimization.
Minimize latency and failed transactions.
Enable recurring billing and support emerging payment methods.
Scale efficiently with modular infrastructure and flexible monetization models.
But the benefits go beyond technology. By partnering with a payment processor like CSG Forte, organizations of any size gain access to infrastructure, compliance expertise and ongoing support—without having to divert resources from their core business.