Skip to main content
NEC and Netcracker Complete Acquisition of CSG Systems. The integration of CSG with Netcracker creates a more comprehensive and unified digital platform.Learn More
Text to pay (SMS)

Turn payment reminders into cash flow with one text

Help customers put on-time payments to the top of their priority list. Cut through the noise with text-based payment reminders that get opened, get read, and get paid.

On-time recurring payments

Text to Pay removes the barriers of logging into bill pay portals or finding paper bills. We turn a simple notification into a completed transaction in seconds.

Solutions

Turn text messages into revenue

Expand your bill pay capabilities with SMS payment options. Send SMS payment notifications that drive payment completion. 

Use messages to cut through the communication noise

Email inboxes are cluttered. Get higher visibility and payment completion by sending bill payment reminders. 

  • Higher visibility: SMS messages have a 98% open rate compared to 20% for email.

  • Immediate action: Most texts are read within three minutes of delivery.

  • Direct link: No navigation required; one tap takes them straight to a secure payment page.

Accelerate cash flow

The easier it is to pay, the faster you get your money.

  • ​​Reduce delinquency: Nudge forgetful payers with auto-reminders before they fall behind.

  • Mobile optimized: Smooth payment pages designed for fast completion on any device.

  • Real-time posting: Payments process instantly, updating your balances immediately.

Give your customers control of their payments

Modern payers expect convenience. Give them a self-serve experience that makes it easy to pay.

  • Flexible methods: Accept cards, ACH, and digital wallets in one branded interface.

  • Mobile optimized: Looks and works perfectly on a phone, tablet, or desktop.

  • Fast to deploy: Setup is easy with your existing billing file and our self-service tools.

Capabilities

Simple payments tech, powerful revenue results

Automated scheduling

Trigger payment notifications based on due dates or account status without manual work.

Secure links

Send unique, PCI-DSS compliant links to mobile pages, keeping sensitive data out of texts.

Opt-in management

Fully compliant tools ensure you only text customers who want to hear from you.

Real-time analytics

Track delivery, open, and conversion rates to optimize your messaging strategy.

Solutions that deliver real results

250M+
transactions processed annually
$194B+
annual payment volume handled
175k
worldwide businesses served
Awards

Recognized for excellence

Fintech Breakthrough Awards: Payment Enablement Platform of the Year, 2026

Fintech Breakthrough Awards: Payment Enablement Platform of the Year, 2026

CSG Forte's Payment Enablement Platform of the Year award validates our leadership in delivering faster, more reliable payment solutions.

Forrester Included in for The Merchant Payment Providers Landscape, Q4 2025, 2025

Forrester Included in for The Merchant Payment Providers Landscape, Q4 2025, 2025

CSG Forte's inclusion in Forrester's Merchant Payment Providers Landscape confirms our competitive position in the payments industry.

QKS Spark Matrix: Merchant Payment Provider, Q4, 2025

QKS Spark Matrix: Merchant Payment Provider, Q4, 2025

CSG Forte named Strong Contender for Merchant Payment Provider

2024 PayTech Award

2024 PayTech Award

Top Innovation in Payments

 Juniper Future Digital Awards: Omnichannel Payments Platform

Juniper Future Digital Awards: Omnichannel Payments Platform

CSG Forte awarded Omnichannel Payments Platform at the 2024 Juniper Future Digital Awards

Juniper Future Digital Awards: Recurring Payment Platform of the Year

Juniper Future Digital Awards: Recurring Payment Platform of the Year

CSG Forte awarded Recurring Payment Innovation at the 2024 Juniper Future Digital Awards

Security

Compliance that scales with your business

When you work with us, you’re working with a fully audited, secure, and compliant partner. From PCI compliance to broader data privacy, we safeguard your payments and sensitive information wherever you do business.

Ready to start the SMS conversation?

Learn how to enhance your recurring payments strategy and experience with smart, intuitive payments solutions.

Frequently asked questions