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NEC and Netcracker Complete Acquisition of CSG Systems. The integration of CSG with Netcracker creates a more comprehensive and unified digital platform.Learn More
Online Payment Processing

Turn online payments into a growth engine

Accept, manage, and protect payments across every digital channel so customers can pay faster, fraud risk stays low, and your team gets one source of truth for every transaction.

Make every online payment fast, simple, and secure

Improve on-time payments, reduce manual work, pass along payment processing fees, and keep sensitive data out of your core systems with a single payment platform.

Solutions

Online payment solutions for every digital channel

Accept payments via web, mobile, text-to-pay, IVR, QR codes, and email with secure hosted pages, bill pay portals, and APIs.

Launch secure online checkout without heavy development

Accept credit, debit, and ACH payments on your branded site while keeping personal data off your servers to reduce PCI scope. Support mobile-first, ADA-compliant experiences on any device.

Turn online bill pay into a self-service experience

With CSG Payments you can:

  • Give customers 24/7 online bill pay from any device.

  • Offer guest checkout or registered accounts based on your needs.

  • Support one-time, scheduled, and recurring online payments.

  • Post payments in real time to your CIS, ERP, or billing system.

  • Improve cash flow with flexible funding and settlement options, including next-day, same-day, and real-time where available.

Embed payments directly into your apps and portals

Use hosted forms, Forte.js, APIs, and SDKs to:

  • Add Secure Web Pay hosted payment form templates with copy-and-paste setup.

  • Embed Checkout as an iframe/JavaScript overlay so customers pay on your site without redirects.

  • Tokenize cards and bank accounts with Forte.js to keep sensitive data off your servers and support SAQ-A PCI eligibility.

  • Build custom online flows and integrate with your existing tools using full-lifecycle REST APIs.

  • Capture in-app payments with React Native SDKs for iOS and Android while accelerating time-to-launch.

Let customers pay with their preferred digital wallets

  • Accept digital wallets including Apple Pay, Google Pay, PayPal, and Venmo.

  • Support mobile-first bill pay and ecommerce-style checkouts.

  • Reduce abandonment.

  • Keep wallets, cards, and ACH on a single reporting platform.

Confidently accept ACH payments before money moves or services are provided

Strengthen payment security by:

  • Confirming routing and account status before submission.

  • Catching closed, invalid, or high-risk accounts in near real time.

  • Cutting ACH returns and fees on online debits and refunds.

  • Supporting Nacha fraud detection expectations.

  • Improving success rates with tokenization and recovery tools.

Designed for real-world payment journeys

Get a single platform built for scale, security, and flexibility to support everything from one-time e-commerce purchases to recurring online bill payments.

Grow digital adoption

Grow digital adoption

Get paid on time and save staff time by moving payers to online channels, including web, mobile, and text.
Reduce fraud and compliance risk

Reduce fraud and compliance risk

Combine PCI Level 1 hosting, tokenization, encryption, and Nacha-aligned ACH controls to reduce your PCI scope.
Simplify reporting and reconciliation

Simplify reporting and reconciliation

Exports and APIs feed your finance, ERP, and data tools so you can close in fewer business days.
Capabilities

Everything you need for modern online payments

Combine gateway, bill pay, security, and analytics into one platform that supports your full online payment lifecycle.

Dispute and chargeback management

Streamline case workflows with online documentation upload and real-time status tracking to resolve issues faster and reduce write-offs.

Online bill presentment and payment

Give customers a branded portal to view balances, schedule payments, and enroll in autopay, improving on-time payments and reducing call volume.

Automatic card-on-file updates

Keep saved payment details current when cards are reissued or expire, reducing declines, gaps in service, and manual outreach to customers.

Account validation and fraud tools

Use account verification, tokenization, and payment fraud detection to reduce declines, returns, and chargebacks across your online channels.

Real-time reporting and analytics

Monitor online payment volumes, methods, approvals and returns in real time and feed that data into your reporting, BI, and reconciliation workflows.

Flexible pricing for online payment processing

Support interchange-plus, tiered, and flat-rate pricing so you can align costs with your transaction mix and risk profile.

Multiple pricing models
Industries

Online payments built for your business model

CSG supports online payment options for government, utilities, healthcare, property management, nonprofits, financial institutions, and software platforms.

Customer story

Turning online payments into measurable outcome

Organizations across government, property management, and other sectors use CSG Payments to grow digital payments, cut arrears, and reduce manual work.

Forte > Global > Spotlight Card > Customer Story > Hall's Culligan

"I don’t even think I could put a quantity on the manpower this is saving.”

Kathy CokerShared Services ManagerHall’s Culligan
Kathy Coker Shared Services Manager Hall’s Culligan

Solutions that deliver real results

260M
transactions processed annually
$195B+
annual payment volume handled
175K
worldwide businesses served
Awards

Recognized for excellence

Fintech Breakthrough Awards: Payment Enablement Platform of the Year, 2026

Fintech Breakthrough Awards: Payment Enablement Platform of the Year, 2026

CSG Forte's Payment Enablement Platform of the Year award validates our leadership in delivering faster, more reliable payment solutions.

Forrester Included in for The Merchant Payment Providers Landscape, Q4 2025, 2025

Forrester Included in for The Merchant Payment Providers Landscape, Q4 2025, 2025

CSG Forte's inclusion in Forrester's Merchant Payment Providers Landscape confirms our competitive position in the payments industry.

QKS Spark Matrix: Merchant Payment Provider, Q4, 2025

QKS Spark Matrix: Merchant Payment Provider, Q4, 2025

CSG Forte named Strong Contender for Merchant Payment Provider

2024 PayTech Award

2024 PayTech Award

Top Innovation in Payments

 Juniper Future Digital Awards: Omnichannel Payments Platform

Juniper Future Digital Awards: Omnichannel Payments Platform

CSG Forte awarded Omnichannel Payments Platform at the 2024 Juniper Future Digital Awards

Juniper Future Digital Awards: Recurring Payment Platform of the Year

Juniper Future Digital Awards: Recurring Payment Platform of the Year

CSG Forte awarded Recurring Payment Innovation at the 2024 Juniper Future Digital Awards

Security

Compliance that scales with your business

When you work with us, you’re working with a fully audited, secure, and compliant partner. From PCI compliance to broader data privacy, we safeguard your payments and sensitive information wherever you do business.

Ready to upgrade your online payment experience?

Talk with a CSG Payments expert about consolidating your online channels, supporting cards, ACH and wallets, and tightening security without rebuilding your tech stack.

Online payments FAQs