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eCheck
Make eCheck payments easier to accept and manage
Accept eChecks across digital channels, verify account details before submission, and keep finance and operations teams aligned with centralized reporting and status visibility.
Capabilities
Accept, protect, and manage eCheck payments
From one-time payments to recurring billing, CSG Payments gives you the controls, integrations, and reporting you need to make eChecks easier for customers and staff.
Give customers a familiar way to pay by bank account
Accept eCheck payments online and across digital touchpoints so customers can pay quickly while you lower payment costs and reduce paper check handling.
Reduce acceptance costs on eligible payments compared with cards.
Replace manual check handling with digital bank-account payment flows.
Support one-time web, text-to-pay, mobile, IVR, and agent-assisted payments.
Give teams clear reporting and reconciliation in one place.
Automate repeat payments without adding manual work
Support subscription payments, installment plans, and scheduled billing by securely saving authorized bank details, making future payment experiences simpler for customers.
Reduce missed or late payments with recurring and scheduled eCheck billing.
Shorten future checkout, call-center, and portal flows by saving bank details securely.
Improve retention by aligning billing timing with customer preferences.
Gain clearer revenue forecasting across billing cycles.
Protect eCheck revenue with smarter validation and recovery
Reduce invalid entries, failed payments, and unauthorized activity before they affect cash flow. CSG Forte is a Nacha Preferred Partner offering validation, authentication, automated recovery, and AI-driven risk tools.
Use Validate/Validate+ to check routing data and account status before submission.
Confirm account ownership against a database of hundreds of millions of account records using Authenticate.
Recover more failed payments with automated Non-Sufficient Funds (NSF) recovery workflows.
Block suspicious transactions and flag higher-risk activity with PaymentsProtection.ai.
Give finance and risk teams alerts, dashboards, and audit visibility.
Fit eCheck into the systems and workflows you already use
Connect eCheck payment processing operations with flexible integration options. Enable embedded experiences, scalable processing, and manual handling for exceptions when needed.
Integrate with existing CIS, ERP, and billing systems through standard APIs and file-based workflows.
Use REST APIs for embedded experiences and lifecycle control.
Support batch processing for predictable, higher-volume submission schedules.
Give teams a manual portal option for exceptions and one-off entries.
Keep every eCheck payment visible from submission to funding
Centralize payment status, returns, and reporting in our cloud payments operation platform, Dex, so operations and finance teams can see what happened and what needs attention.
View real-time status updates, responses, and exceptions in Dex.
Trace payments across channels with standardized references and reporting.
Monitor returns and exceptions without relying on manual follow-up.
Reconcile approved payments faster with centralized payment operations visibility.
Lower payment costs
Reduce acceptance costs by giving customers a digital bank-payment option that is easier to manage than paper checks and less expensive than most card transactions.
Simpler operations
Replace fragmented processes with recurring billing, reporting, and reconciliation tools that help your teams spend less time chasing payment details and exceptions.
Better payment control
Improve payment quality with bank account validation, ownership checks, and risk controls that help reduce failed payments, fraud exposure, and avoidable rework.
Turn eCheck payments into a more efficient payment option
CSG Payments helps you replace paper-heavy processes with digital bank account payments that are easier to accept, protect, and reconcile across billing models and customer touchpoints.
Let customers keep paying from their bank accounts while your teams move away from manual check intake, deposits, and follow-up work.
Security
Compliance that scales with your business
When you work with us, you’re working with a fully audited, secure, and compliant partner. From PCI compliance to broader data privacy, we safeguard your payments and sensitive information wherever you do business.
Solutions that deliver real results
$195B+
in annual payments
175K
worldwide merchants
260M
transactions processed annually
25+
years of experience
Awards
Recognized for excellence
Paytech Awards USA Winner for Top Innovations in Payments, 2024
CSG Forte Engage's Top Innovations in Payments award showcases our commitment to advancing payment technology and customer engagement.
2024 PayTech Award
Top Innovation in Payments
Juniper Research Global Mobile Roaming Market report: 2025-2029, 2025
CSG Ascendon's recognition in Juniper Research's Global Mobile Roaming Market report confirms our expertise in mobile roaming solutions.
2024 Juniper Future Digital
Omnichannel Payments Platform
Ready to make eCheck payments easier to accept and manage?
Share a few details, and a CSG Forte payments expert will show you how to accept eCheck payments, reduce manual work, and improve visibility across your payment operations.