How CSG Forte Powers Long-Term Growth: The NCMS Success Story

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Key Takeaways:

  • CSG Forte’s stability and innovation help partners like National Cash Management Systems (NCMS) achieve long-term growth and peace of mind.
  • CSG Forte’s single-source platform simplifies payments, reduces risk and streamlines compliance.
  • CSG Forte’s commitment to continuous improvement ensures partners are ready for the future of online payments among several industries, including healthcare providers.

When it comes to accepting secure online payments, uncertainty is the enemy of progress. For many organizations, the difference between thriving and merely surviving comes down to the reliability of their payment partner. And while payment processors come and go and industry shifts can upend businesses overnight, National Cash Management Systems (NCMS) founder Scott Lewis has long relied on CSG Forte as a constant in the often-unstable payments industry—delivering stability, innovation and peace of mind year after year.

The story of CSG Forte’s 26-year partnership with NCMS is proof that partnering with a secure online payments provider can transform how businesses operate, adapt and grow. Through market upheavals, regulatory changes and evolving customer expectations, CSG Forte has empowered NCMS to not only weather the storms but to accelerate growth and simplify complexity.

The NCMS and CSG Forte success story isn’t just about payment technology—it’s about trust, partnership and results. This article will explain how CSG Forte’s commitment to reliability and forward-thinking solutions help NCMS stand out in a competitive market. This includes one of NCMS’s customers that was able to triple monthly transaction totals, achieve a 125% increase in volume and deliver the kind of seamless payment experiences that today’s organizations demand.

 

CSG Forte: Stability and security that lasts

CSG Forte provides the backbone of NCMS’s payment operations with its secure, scalable payment platform that adapts to industry changes. When other processors faltered, Scott said, CSG Forte continued to deliver consistent reliability—helping NCMS and its clients avoid costly disruptions and focus on what matters most: their customers.

Key capabilities in the CSG Forte and NCMS partnership includes:

  • Single-source payment platform: CSG Forte’s all-in-one solution simplifies operations, reduces risk and streamlines compliance for partners like NCMS.
  • Continuous innovation: CSG Forte integrates new payment methods and technologies, ensuring partners stay ahead of industry trends and regulatory requirements.
  • Dedicated support: CSG Forte’s hands-on service helps partners resolve issues quickly and optimize their payment strategies for long-term success.

 

Navigating an unstable payments industry

NCMS’s experience reflects a common challenge: instability among payment processors. Frequent changes and failures forced merchants to juggle multiple providers, increasing complexity and risk. CSG Forte’s partnership with NCMS solved this problem by offering a stable, reliable platform that could grow with their business.

 

A modern, single-source platform in action

By leveraging CSG Forte’s technology and expertise, NCMS was able to:

  • Consolidate payment channels for greater efficiency.
  • Simplify onboarding and reporting for easier compliance.
  • Benefit from ongoing product improvements and responsive support.

This partnership empowered NCMS to deliver seamless, secure payment experiences to its clients while maintaining the flexibility to adapt as needs evolved.

 

Clear growth driven by CSG Forte

NCMS shared volume and revenue metrics from one of its merchant clients that accepts online healthcare payments. The impact of CSG Forte’s platform includes:

  • Average monthly transaction growth: from 40,820 in 2021 to 91,831 between 2021 and 2025.
  • Monthly transaction total increases: from $3.93 million to $12 million.
  • Continuous improvement:
    • ~20% annual growth rate increase
    • 125% increase in transaction volume
    • 3X growth in monthly totals.

 

Why choose CSG Forte?

  • Reliability: CSG Forte’s platform delivers consistent, secure payment processing that partners can trust.
  • Innovation: Stay ahead with integrated solutions and new payment methods.
  • Support: Dedicated, hands-on service to simplify compliance and resolve issues quickly.
  • Growth: Proven results—partners see increased transaction volume, streamlined operations and lasting peace of mind.

The online payments landscape is known as one where the only certainty is constant change, and finding steadfast partners can seem elusive. That’s why the collaboration between NCMS and CSG Forte is particularly illustrative of the transformative power shared vision and commitment brings to a partnership. The shared journey is not just a story of improved payment operations; it’s a blueprint for organizations eager to embrace innovation without compromising reliability.

By combining cutting-edge technology with personalized service, CSG Forte and NCMS have built a partnership that not only meets today’s complex demands, but also anticipates the challenges merchants will face tomorrow. For organizations that aspire to minimize risk, maximize efficiency and drive sustainable growth, the choice of partner is more crucial now than ever before—and NCMS and CSG Forte demonstrate exactly what’s possible when trust and innovation converge.

Are you ready to redefine what’s possible in your payment partnership? Whether you’re looking to accept online healthcare payments or secure online payments in another industry, it’s time to take the first step. CSG Forte’s experts can guide you toward seamless transactions, robust support and future-ready solutions. So, reach out today; whether you’re seeking to streamline operations, safeguard your revenue or unlock new avenues for expansion, our team is here to empower your organization every step of the way.