Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

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What’s a Payment Channel?

Today’s consumers have tons of options when paying for goods and services. From pulling out cash to quickly tapping a phone or credit card near a terminal, payment methods have expanded to include an array of choices, each with its own perks and drawbacks. Offering these different methods of payment—also known as channels—creates benefits for […]

Young woman holding credit card making an online purchase

Need a Rock-Solid Payments System? Focus on Platform Stability and APIs

Pause for a moment. Think of how many software vendors your organization works with in order to conduct business. It’s a lot, isn’t it? And that’s not just a lot of vendors—that’s a lot of decisions about who’s going to support your business processes. Few of those decisions are more foundational than this one: Who’s […]

client scanning qr code for payment

Think Outside the Square: How QR Codes reshape payments

From telemedicine to bread baking, there’s a list of things that enjoyed a surge in adoption during the pandemic. For businesses, that includes the use of contactless payments and QR codes—which turned out to be no passing trend. More than half of U.S. consumers now use some form of contactless payment, according to a Mastercard […]

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Frequently Asked Questions About Payment Processing

The digital payments market is projected to reach $16.62 trillion by 2028. All businesses should be familiar with the basics of payment processing to remain agile in a competitive industry and ever-expanding landscape. We’ve answered some frequently asked questions (FAQ) about payments and their processing to help you get started. Payment Methods Understanding the terms and systems […]

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ACH Fraud

The Automated Clearing House (ACH) is a network that clears funds moving from one bank account to another. When a payer transfers money via debit, credit card or EFT, the funds await authorization. Once clear, the ACH system moves the funds into the payee’s account. The National Automated Clearinghouse Association (Nacha) oversees this network in […]

Young African woman shops online from home

ACH vs. EFT

If you have a global presence, electronic payments are the most secure way of ensuring you receive payment for your products. An electronic funds transfer (EFT) is a blanket term for all funds transferred electronically between a bank or financial institution and an individual or merchant. Automated Clearing House (ACH) payments fall under this blanket […]

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