Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

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Your Voice Matters: How CSG Forte Acts on Customer Feedback

Here at CSG Forte, we believe that listening alone is not enough to be truly customer obsessed. We have to learn and respond from customer feedback to deliver the best experiences for our customers.

CSG Forte Recognized in Forrester’s Now Tech Payment Report

Forrester’s Now Tech Merchant Payment Report offers an overview of payment providers to help merchants understand the value of different payment providers—and ultimately help them find a payment provider that can help grow their business. We’re proud that CSG Forte was recognized for our full, end-to-end payments-as-a-platform solution. Additionally, Forrester highlighted CSG Forte’s expertise in […]

5 Payment Trends to Watch in 2022

Human beings have an innate need to make predictions. For whatever reason, we like to make forecasts on just about everything, from Oscar winners to World Series champions, from election results to the likelihood of weather events, and everything in between. The most effective prognosticators tend to take a 360-degree view. That is, they try […]

Power to the People: Digitized Payments Make Payments Safer and Easier

The first electronic payment may have debuted in 1871, but digital payments have really shown their worth in the last 18 months. They have presented an ultra-secure, convenient and hygienically safe way to make payments without physical contact. Recent surveys show that digital payments are here to stay— 45 percent of US adults say they […]

CSG Forte Ranks 1st in Payment Gateway Performance for H1 2021

At CSG Forte, we continuously strive to improve the ways we make payments smarter, faster and scalable. One area of focus is our payments gateway. Over the past year, we’ve looked at several ways to make our platform, which is fueled by modern APIs and RESTful architecture, perform even better. A recent Gateway Enterprise Metrics […]

Scaling Digital Payments Smarter and Growing Businesses Faster with CSG Forte

From the renewed emphasis on contactless commerce to the promise of real-time payments, the business of facilitating transactions for goods and services is as hot a subsector of fintech as any other. To this end, we caught up with Jeff Kump, Head of Payments for recently rebranded CSG Forte, a unified payments platform based in Allen, […]

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