Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
The Key to Winning (and Keeping) SMBs With Modern Payments
Small and midsize businesses (SMBs) run on cash flow, customer trust and time they don’t have to spare. When they evaluate financial partners or software providers, they’re not shopping for “payments” as a feature—they’re looking for an easy, reliable way to get paid across every channel their customers use. If that experience feels fragmented, slow […]
Unlock Seamless B2B Payments: How ACH Powers Modern Growth
Every thriving business relationship relies on trust, efficiency and the seamless movement of money. Yet for too long, business-to-business (B2B) payments have been weighed down by outdated processes, endless paperwork and frustrating delays. But with the continued adoption and expansion of Automated Clearing House (ACH) payments, companies are finding new momentum—unlocking smoother transactions, reducing costs […]
How Can ACH Processing Benefit Your Business?
Imagine a world where cash flow is seamless, paper checks are relics of the past and getting paid—or paying others—happens almost as effortlessly as sending a text. Welcome to the age of Automated Clearing House (ACH) payments, where modern businesses are reimagining the way money moves and unlocking new levels of efficiency, flexibility and security. […]
How to Improve and Future-Proof Your Authorization Rates
Every time a customer’s payment fails, you don’t just lose revenue—you risk losing the customer entirely. That’s the hidden cost of low authorization rates, and for businesses from small and mid-size to legacy enterprise, those costs add up. U.S. firms lose out on as much as $157 billion in revenue every year. And chasing owed […]
What to Do During a Card Processing Outage at Your Business
Whether you run an online store or a brick-and-mortar business, you depend on non-cash revenue. Debit and credit cards have become Americans’ preferred payment method, with an estimated 69% of us using cash for “few (if any) purchases” in the last year, according to research from CapitalOne. So what happens when you experience a card […]
Let Recurring Payments Increase Revenue Predictability
From streaming binges to gym memberships, today’s consumers expect their favorite services to “just work”—and that includes payments. Recurring payment processing is the quiet engine that makes that always-on convenience possible, delivering friction-free checkouts for customers while fueling reliable, repeat revenue for the businesses that serve them. What Is Recurring Payment Processing? Recurring payments […]
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