Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
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How Can ACH Payments Simplify Payments for Property Managers?
As a property manager, dealing with late rent payments, manual processing and human errors each month can be frustrating and time-consuming. Luckily, digital payment options can ease many of these burdens by providing your business and its tenants with streamlined payment collection solutions that offer enhanced security, traceability and convenience. Automated clearing house (ACH) payments […]
What’s a Payment Channel?
Today’s consumers have tons of options when paying for goods and services. From pulling out cash to quickly tapping a phone or credit card near a terminal, payment methods have expanded to include an array of choices, each with its own perks and drawbacks. Offering these different methods of payment—also known as channels—creates benefits for […]
Working with a Payment Gateway
A payment gateway is a system that merchants use to accept credit and debit payments. The gateway creates a juncture between two important channels where money travels—one end of the gateway is the merchant, while the consumer’s bank awaits on the other side. The various elements that comprise a gateway are there to ensure the […]
Understanding Multichannel Payments
Today, customers use multiple channels to engage, transact, and pay bills. A McKinsey study found that 82% of Americans use digital payments. These digital payments encompass browser-based or in-app payments, in-store checkouts using mobile devices or QR codes, and person-to-person payments (P2Ps). Customers appreciate the convenience and ability to make payments in multiple ways when transacting. They […]
Optimize the Payment Journey for Your Customers
Customer payment experiences have evolved in recent years. Digital payments are leading the pack, providing multiple ways for users to transact with businesses. By optimizing the payment journey for your customers, you can enhance their experiences and reduce late payments. What Is the Payment Journey? The payment journey is the path customers take when buying a product […]
Transact With Customers Using Email Payments
When you want to grow your business and streamline operations, eliminating barriers in the payment experience is key. That means opening new and convenient avenues for payment. Email payments are an option that makes purchases easy for customers while relieving your team of the labor-intensive admin of manual invoicing. What Is an Email Payment Link? […]
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