Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
What Is Payment Facilitation and How Can It Help Your Business Scale?
Imagine this scenario: Your software platform is thriving, attracting new customers every day. Your website analytics show rising engagement, lower bounce rates and strong interest in your product features. But when it comes time for users to pay, you notice a troubling trend—many abandon their carts at the payment stage. The culprit? A clunky, third-party […]
How ISVs Can Unlock Revenue With Embedded Payments
As more software platforms handle payment transactions, independent software vendors (ISVs) are discovering a powerful—and often untapped—revenue stream: embedded payments. Rather than sending users to a third-party payment portal, embedded payments allow customers to complete transactions directly within the software interface. It’s fast, intuitive and increasingly expected by today’s digital-first users. Think of the everyday […]
Build or Partner? Embedded Payment Processing for ISVs
“Why don’t we just build our own?” A homegrown payment processing solution can seem appealing to independent software vendors (ISVs). Many ISVs consider building their own systems to lower costs, benefit from additional revenue share, customize the customer experience and maintain direct control over the entire transaction. While the idea of developing an in-house solution […]
How To Choose a Payments Partner for ISVs
Need to add a payments partner to your existing ecosystem? Or introduce the first one to your platform? There are plenty of options out there. But to keep it easy and keep costs down, you’ll have to find a reliable payments partner for easy integration. Choosing the right payments partner is an important decision for […]
The 5 Biggest Payment Processing Headaches for ISVs (and How to Relieve Them)
As independent software vendors (ISVs) know too well, there is a lot more to offering payments than just accepting and processing them. Payment processing is fraught with complexities for ISVs that are trying to keep their customers happy. Besides the transactions, ISVs must figure out how disputes and chargebacks will be handled, for example, or […]
Understanding 3 Types of Payment Processing Partners
“Partners” can mean a lot of things in commerce and software. That’s certainly true of payment processing partners, and for businesses, it can get confusing exactly what a payment partnership is. What’s the difference between an ISO vs. ISV, for example? Let’s say you want to offer ACH or credit/debit card processing to your customers, […]
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