Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
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What Should Government Agencies Require from Their Electronic Payments Provider?
Government agencies face both significant challenges and exciting opportunities in payment processing. Traditional methods of handling payments, including in person and by calling the agency, are increasingly considered inefficient by constituents used to myriad online payment options for most private-market transactions. Not only do processing payments through traditional methods cost more—as much as $20 per […]
Finding a Secure Approach to Accepting Phone Payments
Credit card fraud is widespread—and it’s expensive for U.S. consumers. In fact, one recent survey found that 60% of Americans have experienced credit card fraud at least once, and 45% have been victimized multiple times. It should be no surprise, then, that according to a recent McKinsey & Company report, 69% of U.S. bill payers rank security as […]
Payment Authentication
Payment authentication is critical for businesses and entities accepting payments from clients and end users. The right solution goes beyond mitigating fraud. It helps identify incorrect details to reduce payment errors and lessens waiting time due to identification failure, ensuring a swift, successful payment process. Types of Payment Authentication The two primary types of authentication are two-factor authentication […]
PCI Compliance Guide
Payment card industry (PCI) compliance is the global security standard for organizations that accept consumer credit card payments. Being PCI compliant entails adhering to a variety of best practices, security measures and benchmarks that determine how you collect and store customer information while processing transactions. Let’s break down what you need to know about PCI […]
ACH Fraud
The Automated Clearing House (ACH) is a network that clears funds moving from one bank account to another. When a payer transfers money via debit, credit card or EFT, the funds await authorization. Once clear, the ACH system moves the funds into the payee’s account. The National Automated Clearinghouse Association (Nacha) oversees this network in […]
Beat The Numbers Game: Guard Against Card Testing Fraud
Card not present (CNP) fraud has been on the rise: it’s projected to account for nearly 75% of all payments fraud by 2024, which is up from 57% in 2019. As merchants shift their focus to protect against this growing share of CNP fraud, they find themselves tackling a specific type: card testing attacks. Payment […]
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