Payments Trends

Learn more about the payments landscape from our thought leaders.

6 Ways to Increase Revenue and Decrease Risk with the Right Payments Partner

The payments journey is a powerful revenue driver when designed with the customer experience in mind. Starting with the elimination of friction from the process. Convenience is a demand that transcends industry. Executives are reporting that their customers express frustration about login slowdowns, authentication issues and too few autopay options in the payment process. With the right changes to your customers’ payment journey, you can have it both ways. Learn how to offer a smooth and secure payment process in this eBook.

The Clock Is Ticking on PCI DSS 4.0 Compliance: Is Your Business Ready?

Now that the Payment Card Industry Data Security Standard 4.0 has gone into effect, merchants have a year to conform to the 63 new or updated requirements. With many moving parts to the standard, some businesses may struggle to understand their compliance obligations. In a recent PaymentsJournal podcast, Sukanya Madhavan, Payments Chief Product and Technology Officer, at CSG Forte and Don Apgar, Director of Merchants Payment Practice for Javelin Strategy & Research, discussed the new rules.


Advances in artificial intelligence (AI), point-of-sale technology, and real-time payments have left many merchants wondering how to keep up with customer expectations.

The Future of Payments is Fast, Secure, and Convenient

2023 is poised to see significant evolutions within the payments landscape. From the rapid rise of contactless payments in the past couple of years to the widespread adoption of embedded payments, consumers and merchants can agree that they want their payments to be seamless, frictionless, and fast. Listen to CSG Forte’s VP of Product and Engineering, Sukanya Madhavan, and Javelin Analyst, Daniel Keyes, discuss the current payments landscape and what the year ahead could hold.