Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
How ISVs Can Unlock Revenue With Embedded Payments
As more software platforms handle payment transactions, independent software vendors (ISVs) are discovering a powerful—and often untapped—revenue stream: embedded payments. Rather than sending users to a third-party payment portal, embedded payments allow customers to complete transactions directly within the software interface. It’s fast, intuitive and increasingly expected by today’s digital-first users. Think of the everyday […]
What Is Tokenization in Payments?
Data breaches remain a top concern for consumers and businesses alike. Between phishing scams, ransomware attacks and hacked Wi-Fi networks, consumer data is facing more threats every day. In the United States, more than 60% of credit card holders have been victims of fraud, and more than half have experienced it multiple times. With millions of […]
What Should Government Agencies Require from Their Electronic Payments Provider?
Government agencies face both significant challenges and exciting opportunities in payment processing. Traditional methods of handling payments, including in person and by calling the agency, are increasingly considered inefficient by constituents used to myriad online payment options for most private-market transactions. Not only do processing payments through traditional methods cost more—as much as $20 per […]
Why REST? Understanding the Benefits of REST API
The development world is a quickly evolving one, and businesses that want to stay ahead of the curve need to be capable of adapting to ever-evolving digital technologies. So, promoting a “restful” application programming interface (API) may seem anti-productive—but it’s exactly the opposite. Businesses that offer online services use APIs to communicate between systems. Among […]
A Mid-Year Outlook of the Payments Landscape
We’re halfway through 2023 and it’s amazing how much has changed these past 6 months, both in terms of the business landscape and the current economic environment. Before heading into the second half of the year, I think it’s important to pause and look at how the payments industry is continuing to transform. Here are […]
5 Payment Trends To Watch For In 2021—And Beyond
If we’ve learned anything in the last year, it’s that human beings have a remarkable capacity to adapt to rapidly changing and challenging circumstances. Some of the changes introduced in the last year will likely go by the wayside (sorry, elbow bump). But other changes, like digital payments, will become part of the post-COVID normal. […]
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