Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
What Is Net Revenue Retention (NRR)?
Your company relies on subscriptions and expansion to stay competitive, so understanding the health of your subscriptions is essential. Net revenue retention (NRR) is a critical metric for any company offering software-as-a-service (SaaS) products or a subscription-based business model. NRR is a holistic metric that reflects all the recurring and new revenue your company generates […]
How Much Revenue Is Expired Data Costing Your Business?
Every time a payment fails due to outdated customer data, it’s more than just an inconvenience—it’s a missed opportunity. For businesses that rely on recurring revenue, especially those with subscription models, expired credit card information and incorrect details directly impact revenue. Failed payments lead to frustrated customers, wasted resources and a growing administrative headache. Even […]
Real-Time Payments: How Can Your Businesses Use Them?
Although traditional payment options are still around, consumers and businesses want improved payment methods to send and receive money faster. Real-time payments are a popular solution that have been available to consumers for nearly a decade, offering payments that are transferred and settled almost instantly. Since the real-time payment network is expected to grow domestically and internationally, businesses […]
4 Reasons You Need a Scalable Payment Platform
The best payment platforms are rigorously designed to include or address several specific factors, including security, speed, reliability and more. But although those features are important, one of the most integral factors for any payment platform isn’t any of those. And it’s probably not what you think it should be—it’s scalability. What Is a […]
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