Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

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Nonprofit Payments Can’t Be a Black Box: Why Owning Your Merchant Account Matters

Earlier this month, the nonprofit sector got a painful reminder that “set it and forget it” donation infrastructure can quickly become a single point of failure. Coverage from sources like Nonprofit News Feed and restructuring analysts chronicled what happened at Flipcause: Delayed remittances to nonprofits, a cease-and-desist order from the California Department of Justice, its […]

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5 Common Types of Payment Fraud—And How to Stop Them Before They Hit Your Business

Key Takeaways Identifying and understanding various types of payment fraud is essential for businesses to protect their revenue and reputation. Each payment fraud type—such as account takeover, overpayment fraud and card testing—requires tailored prevention strategies and vigilant monitoring. Implementing robust security measures and staying informed on the latest fraud tactics can help businesses stay ahead […]

Defending Payments in an AI Fraud Era

Key Takeaways: Payment fraud is accelerating and evolving. Losses are projected to reach $91 billion in 2028, and nearly 80% of organizations reported attacks or attempts in 2024. Fraud is no longer occasional; it’s global, complex and relentless. AI is a double-edged sword. Businesses use AI to fight fraud, but bad actors also leverage AI […]

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Stronger ACH Fraud Controls Are Coming: Prepare for Nacha’s New Rules

Imagine waking up to find that a single fraudulent transaction drained your business account overnight. As digital payment fraud becomes more advanced, Nacha is improving security. They are introducing new rules for Automated Clearing House (ACH) monitoring that require proactive action. Although they’re safer than paper checks, ACH transactions are vulnerable to fraud. In 2024, […]

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The Key to Winning (and Keeping) SMBs With Modern Payments

Small and midsize businesses (SMBs) run on cash flow, customer trust and time they don’t have to spare. When they evaluate financial partners or software providers, they’re not shopping for “payments” as a feature—they’re looking for an easy, reliable way to get paid across every channel their customers use. If that experience feels fragmented, slow […]

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Payment Fraud 101

Payment fraud has become more prominent and more damaging as online transactions have grown in popularity. Cybercriminals are using advanced and evolving tactics to access payment information and avoid detection. It’s more important than ever for businesses to recognize the realities of payment fraud and implement prevention strategies.   Understanding Payment Fraud Payment fraud is […]

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