Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

Casual Outdoor Cafe Transaction, Customer Making a Payment with a Green Card

6 Essential Features for a Better IVR Payment System

Paying bills may never be customers’ favorite activity, but reducing friction points during the bill-paying process can get your invoices paid faster. In fact, Millennials report they are more likely to prioritize paying bills that are easy to pay before taking care of those that are more inconvenient. Unfortunately, more than half (52%) of consumers […]

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