Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
What Is Payment Facilitation and How Can It Help Your Business Scale?
Imagine this scenario: Your software platform is thriving, attracting new customers every day. Your website analytics show rising engagement, lower bounce rates and strong interest in your product features. But when it comes time for users to pay, you notice a troubling trend—many abandon their carts at the payment stage. The culprit? A clunky, third-party […]
Turn Your Healthcare Payment Processing from Back-Office Chore to Strategic Advantage
Healthcare organizations are under constant pressure to deliver better patient care, but outdated billing systems are holding them back. Legacy platforms routinely underperform, driving up claim rejection rates and slowing down reimbursement cycles. The result? Providers face cash flow bottlenecks and operational headaches that limit their ability to invest in what matters most: patient outcomes. […]
What’s Next: The Federal Government Eliminated Paper Checks
Uncle Sam has ditched the paper checks. As of September 30, 2025, the federal government stopped issuing paper checks for most federal payments. Using paper-based payments imposes unnecessary costs and delays, as well as increased fraud risks, lost payments, thefts and other inefficiencies. “Historicalvly, Department of the Treasury checks are 16 times more likely to […]
Streamlining Payments for ISVs: What Success Looks Like
What if the biggest barrier to your platform’s growth isn’t your code—but your payment system? For independent software vendors (ISVs), clunky payments turn ambition into frustration, making a function that could be a revenue booster into an Achilles’ heel. While online payment systems are a solid investment, they’re known for being costly to build, tricky […]
How To Choose a Payments Partner for ISVs
Need to add a payments partner to your existing ecosystem? Or introduce the first one to your platform? There are plenty of options out there. But to keep it easy and keep costs down, you’ll have to find a reliable payments partner for easy integration. Choosing the right payments partner is an important decision for […]
The 5 Biggest Payment Processing Headaches for ISVs (and How to Relieve Them)
As independent software vendors (ISVs) know too well, there is a lot more to offering payments than just accepting and processing them. Payment processing is fraught with complexities for ISVs that are trying to keep their customers happy. Besides the transactions, ISVs must figure out how disputes and chargebacks will be handled, for example, or […]
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