Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
The Key to Winning (and Keeping) SMBs With Modern Payments
Small and midsize businesses (SMBs) run on cash flow, customer trust and time they don’t have to spare. When they evaluate financial partners or software providers, they’re not shopping for “payments” as a feature—they’re looking for an easy, reliable way to get paid across every channel their customers use. If that experience feels fragmented, slow […]
Navigating the Forrester Merchant Payment Providers Landscape: How CSG Forte Addresses What Matters Most
We’re excited to announce that CSG Forte has been included in the Forrester Merchant Payment Providers Landscape, Q4 2025 report—a recognition that we believe highlights our quality products and service, as well as our commitment to empowering organizations of all sizes with scalable, secure and future-ready payment solutions. But what truly sets CSG Forte apart […]
What Is Payment Facilitation and How Can It Help Your Business Scale?
Imagine this scenario: Your software platform is thriving, attracting new customers every day. Your website analytics show rising engagement, lower bounce rates and strong interest in your product features. But when it comes time for users to pay, you notice a troubling trend—many abandon their carts at the payment stage. The culprit? A clunky, third-party […]
Embedded Finance: What Is It and How Does It Work?
The evolution of embedded finance has reshaped the way consumers interact with money by making financial services more accessible and efficient. Both financial and nonfinancial companies are making embedded finance options part of their digital presence to increase user engagement and attract new customers. Modern embedded finance solutions help these companies stand out from the […]
The Embedded Payments Advantage—Why Healthcare Platforms Can’t Afford to Wait
For patients, navigating medical bills can be more stressful than the care itself. Outdated, manual payment processes are inconvenient, opaque and riddled with friction—frustrating patients while damaging the financial health of healthcare organizations. From unclear pricing and confusing billing statements to clunky third-party payment portals, today’s payment experience leaves both sides dissatisfied. When patients experience […]
How ISVs Can Unlock Revenue With Embedded Payments
As more software platforms handle payment transactions, independent software vendors (ISVs) are discovering a powerful—and often untapped—revenue stream: embedded payments. Rather than sending users to a third-party payment portal, embedded payments allow customers to complete transactions directly within the software interface. It’s fast, intuitive and increasingly expected by today’s digital-first users. Think of the everyday […]
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