Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
What You Need to Know About Multichannel Payments
Payments aren’t a “channel” anymore—they’re the connective tissue of the whole customer experience. Customers want to move from reminder to checkout to confirmation in a few taps. If they can’t, they’ll delay or abandon the transaction. Today, customers use multiple channels to engage, transact and pay bills—and their expectations keep rising. McKinsey’s 2024 Digital Payments […]
Navigating the Forrester Merchant Payment Providers Landscape: How CSG Forte Addresses What Matters Most
We’re excited to announce that CSG Forte has been included in the Forrester Merchant Payment Providers Landscape, Q4 2025 report—a recognition that we believe highlights our quality products and service, as well as our commitment to empowering organizations of all sizes with scalable, secure and future-ready payment solutions. But what truly sets CSG Forte apart […]
ACH vs. Wire Transfers: Which One Moves Your Money Smarter?
When it comes to transferring funds between financial institutions, businesses often face a choice: Automated Clearing House (ACH) or wire? Both methods offer clear advantages over paper checks, but they differ in speed, cost and use cases. Knowing how each works—and when to use them—can help you streamline payments, improve cash flow and make smarter […]
Embedded Finance: What Is It and How Does It Work?
The evolution of embedded finance has reshaped the way consumers interact with money by making financial services more accessible and efficient. Both financial and nonfinancial companies are making embedded finance options part of their digital presence to increase user engagement and attract new customers. Modern embedded finance solutions help these companies stand out from the […]
What Is a Bill Payment Platform, and How Does It Work?
Remember the last time you paid a streaming bill without even noticing? That friction-free moment is no accident; it’s the result of purpose-built bill payment platforms that move money quietly in the background. Today, more than one-third (34.6%) of United States consumers use automatic payment methods, and Baby Boomers use it 43% of the time […]
Power to the People: Digitized Payments Make Payments Safer and Easier
The first electronic payment debuted way back in 1871 when Western Union used a telegraph network to “wire” money between Boston, New York City and Chicago, and we sure have come a long way since then. And while wire transfers have been commonplace for centuries, what we now call digital payments really began showing their […]
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