Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
Going Digital: Understanding Merchant Services Providers
Cash has long been king, but its reign is quickly winding down. Today, customers increasingly prefer electronic or digital payment methods for several reasons: ease of transfer, remote purchase capabilities and security, to name a few. If your business doesn’t already accept accept credit cards, debit cards and other electronic payments, you’ll want to rethink […]
What Is ACH Prefunding?
Automated Clearing House (ACH) transactions are booming. In 2024 alone, the ACH network transferred 8.6 billion commercial and government direct deposit payments (totaling $15.8 trillion) for things like payroll, retirement distributions, Social Security and tax refunds. Imagine what would happen if the money wasn’t there to back those payments. Banks, who are ultimately on the […]
Debunking ACH Payment Myths: What You Should Know
What’s the most valuable non-cash payment channel in the United States? Most people would say credit cards—and most people would be wrong. It turns out Automated Clearing House (ACH) payments are the most valuable non-cash payment channel. Even though more credit and debit card than ACH payments are transacted each year, ACH payments are worth much […]
What Can ACH Processing With a Nacha-Preferred Partner Do for Your Business?
While digital payments have been around for decades, in the four short years since the pandemic made digital payments a bigger part of everyday life, Automated Clearing House (ACH) payment processing has become an integral part of digital commerce. The ACH Network—which is the only payment system that reaches all U.S. bank and credit union […]
6 Essential Features for a Better IVR Payment System
Paying bills may never be customers’ favorite activity, but reducing friction points during the bill-paying process can get your invoices paid faster. In fact, Millennials report they are more likely to prioritize paying bills that are easy to pay before taking care of those that are more inconvenient. Unfortunately, more than half (52%) of consumers […]
‘Tis the Season for Secure Payments: Protecting Your Business from Holiday Fraud
With shoppers feeling the pinch of inflation over the last year, the holiday spending outlook is a mix of cheer and bah, humbug. Just more than one-quarter (27%) of consumers plan to spend less this year than last, but slightly more (28%) plan to spend more, according to Boston Consulting Group research. And a large […]
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