Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
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How ISVs Can Retain Customers Through Effortless Experiences
Everyone wants payments to be simpler. Consumers who make them. Merchants that accept and manage them. And integrated software vendors (ISVs) that offer them through their platforms. But the “rules” for enabling simple payments are changing. ISVs will need to know how shifting trends in customer experience (CX) will influence their ability to retain customers. […]
Secure, Swift, Seamless: Why Your Customers Love Digital Wallets
Consumers want fast, convenient ways to pay for their purchase—without digging through their wallet for their card payment details. Shoppers increasingly say they choose where to shop based on how convenient the online payments process is. One way to enhance your customer experience (CX) and streamline the online transaction process is by offering your customers […]
PCI Compliance: Definition, Overview and Benefits
Payment card industry (PCI) compliance is the global security standard for organizations that accept consumer credit card payments. PCI compliance entails a variety of best practices, security measures and benchmarks to help you manage how you collect and store information while processing transactions. Let’s break down what you need to know about PCI compliance, its […]
Not Ready for Rising Card Fees? Try These 4 Payment Alternatives
Credit cards emerged from the pandemic stronger than ever. After bearing the brunt of decreased recreational spending in 2020, the industry is riding the wave of ecommerce growth to top an unprecedented $500 billion in online credit card usage. Resurgent travel spending, higher wages and generous rewards programs all bode well for credit card payments. But as […]
Mode of Payment – Guide to All Payment Types
Cash, check or card—it wasn’t long ago that these were the only options people had when paying for a purchase. Today, customers have more choices than ever, including using their phones to pay at a store or restaurant or transferring money directly from their savings or checking accounts. Accepting as many different methods of payment […]
NFC Mobile Payments
When customers use their phones to pay for purchases at supermarkets, restaurants or stores, those payments are in part powered by near-field communication (NFC). NFC is a type of wireless connection that lets two devices in close proximity to each other communicate. A smartphone with NCF enabled can send data to a nearby credit card […]
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