Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

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PCI Compliance: Definition, Overview and Benefits

Payment card industry (PCI) compliance is the 12 security standards your organization should adhere to when accepting consumer credit card payments. PCI compliance includes various best practices, security measures and benchmarks to help you manage how you collect and store information while processing transactions. What Is PCI Compliance? Credit card companies require payment card industry […]

Woman makes credit card payment using laptop

Not Ready for Rising Card Fees? Try These 4 Payment Alternatives

Credit cards emerged from the pandemic stronger than ever. After bearing the brunt of decreased recreational spending in 2020, the industry is riding the wave of ecommerce growth to top an unprecedented $500 billion in online credit card usage. Resurgent travel spending, higher wages and generous rewards programs all bode well for credit card payments. But as […]

Woman in cafe using phone and laptop

Mode of Payment – Guide to All Payment Types

Cash, check or card—it wasn’t long ago that these were the only options people had when paying for a purchase. Today, customers have more choices than ever, including using their phones to pay at a store or restaurant or transferring money directly from their savings or checking accounts. Accepting as many different methods of payment […]

Girl shopping on phone making an online payment

NFC Mobile Payments

When customers use their phones to pay for purchases at supermarkets, restaurants or stores, those payments are in part powered by near-field communication (NFC). NFC is a type of wireless connection that lets two devices in close proximity to each other communicate. A smartphone with NCF enabled can send data to a nearby credit card […]

Woman's hands using phone to make mobile payment

Tips to Reduce Late Payments by Engaging Payers

Suman Chaudhuri, VP, Sales & Revenue, CSG Forte   Late payments are on the rise, and they can weigh down your organization’s growth if they go unaddressed. Auto loan and credit card delinquencies have bounced back to their pre-COVID rates, and late payments on consumer loans aren’t far behind. With these indicators, merchants in other […]

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E-Commerce Payment Methods

E-commerce is big and getting bigger. In 2023, mobile e-commerce sales, in particular, are expected to top $415 billion, making up 6% of all retail sales. By 2025, mobile sales could be as much as $710 billion. To reach today’s shoppers, your business must accept online payment methods, from credit cards to digital wallets. Learn […]

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