Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

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Navigating the Complexities of Payment Processing in Government Institutions

Constituents demand seamless online experiences, and that extends to payments they make to government agencies. Discover the challenges associated with collecting government payments, and explore government payment solutions that will help streamline your operations. 6 Challenges of Government Payments When setting up a payment processing solution, government organizations must manage compliance, security, system integration and […]

What’s a Payment Channel?

Today’s consumers have tons of options when paying for goods and services. From pulling out cash to quickly tapping a phone or credit card near a terminal, payment methods have expanded to include an array of choices, each with its own perks and drawbacks. Offering these different methods of payment—also known as channels—creates benefits for […]

client scanning qr code for payment

Think Outside the Square: How QR Codes reshape payments

From telemedicine to bread baking, there’s a list of things that enjoyed a surge in adoption during the pandemic. For businesses, that includes the use of contactless payments and QR codes—which turned out to be no passing trend. More than half of U.S. consumers now use some form of contactless payment, according to a Mastercard […]

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‘Tis the Season for Secure Payments: Protecting Your Business from Holiday Fraud

The holiday season is here, bringing with it the hustle and bustle of surging online transactions. Consumer spend is expected to rebound above pre-pandemic levels for the first time, even as 72% of shoppers anticipate higher prices. Inflation dread isn’t enough to deter cash-strapped consumers. Credit options, such as Buy Now Pay Later short-term financing, […]

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Not Ready for Rising Card Fees? Try These 4 Payment Alternatives

Credit cards emerged from the pandemic stronger than ever. After bearing the brunt of decreased recreational spending in 2020, the industry is riding the wave of ecommerce growth to top an unprecedented $500 billion in online credit card usage. Resurgent travel spending, higher wages and generous rewards programs all bode well for credit card payments. But as […]

Woman's hands using phone to make mobile payment

Tips to Reduce Late Payments by Engaging Payers

Jeff Kump, President, CSG Forte   Late payments are on the rise, and they can weigh down your organization’s growth if they go unaddressed. Auto loan and credit card delinquencies have bounced back to their pre-COVID rates, and late payments on consumer loans aren’t far behind. With these indicators, merchants in other industries might be […]

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