Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
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How Integrating Payments Enhances User Engagement and Drives Revenue: Insights from CSG Forte and Rentec Direct
Seamless payment integration is no longer a luxury; it’s a necessity for software companies. By embedding payment capabilities directly into their platforms, businesses can offer a more streamlined and efficient user experience, ultimately driving engagement and revenue. In a recent podcast featured in Payments Journal, Jessica Tate from CSG Forte chatted with Nathan Miller, president and founder […]
‘Tis the Season for Secure Payments: Protecting Your Business from Holiday Fraud
With shoppers feeling the pinch of inflation over the last year, the holiday spending outlook is a mix of cheer and bah, humbug. Just more than one-quarter (27%) of consumers plan to spend less this year than last, but slightly more (28%) plan to spend more, according to Boston Consulting Group research. And a large […]
PCI Compliance: Definition, Overview and Benefits
Payment card industry (PCI) compliance is the global security standard for organizations that accept consumer credit card payments. PCI compliance entails a variety of best practices, security measures and benchmarks to help you manage how you collect and store information while processing transactions. Let’s break down what you need to know about PCI compliance, its […]
Working with a Payment Gateway
A payment gateway is a system that merchants use to accept credit and debit payments. The gateway creates a juncture between two important channels where money travels—one end of the gateway is the merchant, while the consumer’s bank awaits on the other side. The various elements that comprise a gateway are there to ensure the […]
P2PE vs. E2EE: What’s the Best Payment Security Option for Governments?
If end-to-end encryption (E2EE) and point-to-point encryption (P2PE) sound like they could be the same thing, you’re not wrong. Technically speaking, P2PE is a specific type of E2EE, and the objective in both uses is to secure cardholder data from the time it’s captured until it reaches its intended destination. However, only one of these […]
Understanding Multichannel Payments
Today, customers use multiple channels to engage, transact, and pay bills. A McKinsey study found that 82% of Americans use digital payments. These digital payments encompass browser-based or in-app payments, in-store checkouts using mobile devices or QR codes, and person-to-person payments (P2Ps). Customers appreciate the convenience and ability to make payments in multiple ways when transacting. They […]
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